Hi Erin

Are you moving folders using Windows Explorer or using RoboHelp? If using Explorer, you have to use RoboHelp.

Where is the project? Is it on a network? If on a network, you need to move it to a local C drive.

Cheers... Rick

Hi,

Do you get broken links in tpic hyperlinks or do you get missing topic references in the project POD?

Greet,

Willam

Back up your project and then delete the CPD. Still broken on reopening?

Are the paths from the root of you C drive to the lowest project folder level very long? Is the project in My RoboHelp Projects or directly off the root of your C drive?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Hi there

The simple and snarky sounding answer here is another question.

Why do thunderstorms or hurricanes or tornadoes occur?

And I'm very serious with asking that question. I'm not being flippant. The answer, of course, is that a specific set of conditions exists that leads up to the manifestation of the event.

A crash may occur on any system for any number of reasons. Just as a thunderstorm may occur in pretty much any area of the world. Now we just happen to notice that certain areas are more prone to them, because these specific areas have some factors that lend themselves to making a thunderstorm easy to manifest. Likewise, with your computer, there could be factors that come into play. For example, maybe you have a specific set of drivers that load in a specific order that factors into things. Or perhaps you have a specific spot in your RAM that becomes unreliable. And maybe RoboHelp just happens to always use that specific memory space.

About all you can do is to report the issue to Adobe as a bug and hopefully something might happen there. Or troubleshoot your own system. Remove certain things from the picture and test. See if things stabilize.

Unfortunately, you have to don your Sherlock Holmes hat!

Cheers... Rick