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Treza2005
Treza2005
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Uninstalling CS6

Aug 15, 2012 11:11 AM

Hello,

I puchased CS6 and I did not uninstall CS until after I installed CS6. I noticed the InDesign documents can't be opened when yuou click on them you can onlu open them when your in the program. I did go through and attempt to use the "open with", but there is not an InDesign in there and when I locate it, it still will not use that program and it is not added to the list of programs. Should I uninstall CS6 and then reinstall? What will this do to my number of licenses? I have two total and I don't want to use up another one to reinstall.

 

I also noticed when I looked at my CS6 file there were CS6 and also CS programs for every program example (Photoshop CS and Photoshop CS6) is this how it should be set up?

 

Thank you for your assistance. There is a 30 minute wait to talk to someone at Adobe...

T

492 Views   1 Reply   Latest reply: Mylenium, Aug 16, 2012 2:32 AM
 
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  • Mylenium
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    1. Mylenium,
    Aug 16, 2012 2:32 AM   in reply to Treza2005
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    Yes, separate versions exist separately and newer versions do not overwrite or uninstall older ones. Your file associations must be fixed at the system level. Use any Explorer Window and then do Extras --> Folder Options --> File Types. pick the ones you need and delete them completely, then manualyl create new ones as you go using the Open With... method. In addition, make sure your file types are not occupied by otehr programs as well, i.e. otehr programs adding their own right-click menu options. virsu scanners and packer tools do that a lot. Make them behave. And finally, no, reinstalling on teh same system does not affect activations.

     

    Mylenium

     
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