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SarahW_1983
Currently Being Moderated

Transferring actions in CS6 between Mac and PC

Aug 16, 2012 2:52 AM

Tags: #error #mac #pc #actions #cs6

Hi,

 

I am struggling with getting actions I created or used on my Mac in CS6 to work on my PC (also CS6) at work. Would this be some kind of issue because they might have been created in an earlier version of CS? I have downloaded actions from the internet and used them on the PC version of CS6 and they have been totally fine.

 

Any actions that I've sent myself from my MC to PC simply won't open, I get the following error message:  'Could not complete your request because the file is not compatible with this version of photoshop'.

 

Is there anything I can do to get this working? For the record I get the same error with gradients as well.

 

Thanks for your help,

 

Sarah

 
Replies
  • Currently Being Moderated
    Aug 16, 2012 2:53 AM   in reply to SarahW_1983

    Do the files bear the proper name suffices?

    Could you post a screenshot?

     
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  • Currently Being Moderated
    Aug 16, 2012 2:58 AM   in reply to SarahW_1983

    Did you stuff the files before mailing?

    Does manually adding the suffix (».atn«) have any bearing on the issue?

     
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  • Currently Being Moderated
    Aug 16, 2012 3:02 AM   in reply to SarahW_1983

    Picture 17.png

     
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  • Currently Being Moderated
    Aug 16, 2012 3:06 AM   in reply to SarahW_1983

    and gradients:

     

    Picture 18.png

     
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  • Currently Being Moderated
    Aug 16, 2012 3:12 AM   in reply to SarahW_1983

    Before archiving them on the Mac, make sure you have the respective folders to show the extensions and that said extensions are actually showing at the end of the name of every file.

     
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  • Currently Being Moderated
    Aug 16, 2012 3:17 AM   in reply to SarahW_1983

    Then, they got corrupted either during archiving, transport, or decompression.

     
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  • Currently Being Moderated
    Aug 16, 2012 3:29 AM   in reply to SarahW_1983

    Did you make an archive.zip on OS X and then e-mail them?

    Then you should be able to unzip on windows.

     

    I just tried from osx to vista except for the e-mailing part:

     

    archive zip unzipped on vista:

     

    Untitled-1.png

     
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  • Currently Being Moderated
    Aug 16, 2012 3:48 AM   in reply to SarahW_1983

    Your pc won't read the stuff in the folder labeled _MACOSX.

     

    If by chance the e-mail service is corrupting the fles, though it shouln't if there in a zip folder, you could create a free

    account on acrobat.com and upload the folder there and download them to your pc.

     
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  • Noel Carboni
    23,496 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 16, 2012 6:37 AM   in reply to SarahW_1983

    SarahW_1983 wrote:

     

    the PC can tell it is an action though, as it says it under file type.

     

    On Windows there is the possibility of file extensions being hidden from your view.  That's almost universally confusing and for some reason it's the default!

     

    I think that may be playing a factor here.

     

    • Click the Start button, type folder into the search box, and click Folder Options when it comes up.

     

    • Choose the View tab.

     

    • Uncheck the box next to Hide extensions for known file types.

     

    This should give you the ability to see all file extensions that are actually there.  You may have to log off and back on again to get this to take effect everywhere.

     

    -Noel

     
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