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ttowanda12
ttowanda12
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Acrobat Pro 9 reports the app can't be open

Aug 14, 2012 4:34 PM

I've been using this application for about 2 years, now it suddenly won't open anymore. It was installed as part of the Creave Suite package. I've tried opening other apps in the package such as Illustrator and they work without any problems. Any ideas?

233 Views   2 Replies   Latest reply: vamalik, Aug 16, 2012 6:02 AM
 
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  • Bill@VT
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    1. Bill@VT,
    Aug 15, 2012 8:45 PM   in reply to ttowanda12
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    Try opening Acrobat after you open one of the other packages in CS. I do not have CS, but there are some peculiarities with it that seem to be like you are experiencing. If you are not successful in starting Acrobat, you might go to the contorl panel and run Add/Remove programs or Progams... to do a repair.

     
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  • vamalik
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    2. vamalik,
    Aug 16, 2012 6:02 AM   in reply to ttowanda12
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    What version of Acrobat is installed on your machine? What OS are you working upon?

    Has this issue started occurring recently or since some time?

     

    You should try the method suggested by Bill@VT and see if you can resolve this issue easily.

     
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