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CFMAIL - Constant 'Exception reading response'

Jan 18, 2012 1:18 PM

Does anybody have any idea if there is a hotfix or way to resolve the problem with CFMAIL constantly dumping perfectly good emails into the undelivered folder, with the logged message Exception reading response?

 

I put them back in the spool and they work fine, even test emails to myself sometimes end up in there

 

BTw This is CF8.01

 

Thanks

 

Mark

 
Replies
  • Currently Being Moderated
    Feb 15, 2012 12:12 PM   in reply to ACS LLC

    I've been seeing the exact same problem on our VPS starting two days ago.

    Running CF9.0.1 on Windows server 2008

     

    "Error","scheduler-0","02/15/12","14:02:47",,"Exception reading response"

     

    I did a restart on the CF server so maybe that will help some.

     

    Doug

     
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  • Currently Being Moderated
    Aug 15, 2012 9:08 AM   in reply to ACS LLC

    I am having the same issue. I believe it started a few months ago.   Can't seem to find a pattern.  Sometime the same e-mail will go through one day but not the next - so its not my SMTP server or the recipient email address.  Has anyone solved this yet?

    running ColdFusion version  8,0,1,195765

     

    this is an example in the mailsent.log:

    "Information","scheduler-5","08/15/12","11:34:44",,"Moved undelivered mail: Mail30590.cfmail to C:\ColdFusion8/Mail/Undelivr directory"

     

    and i have thousands of these in the mail.log

     

    "Error","scheduler-4","08/15/12","11:30:39",,"Exception reading response"

    "Error","scheduler-5","08/15/12","11:34:44",,"Exception reading response"

    "Error","scheduler-3","08/15/12","11:50:12",,"Exception reading response"

    "Error","scheduler-1","08/15/12","11:55:24",,"Exception reading response"

     
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  • Currently Being Moderated
    Aug 16, 2012 6:38 AM   in reply to ACS LLC

    This has been happening to us for years so we set up a couple of scheduled jobs to handle it.  The first one moves the files from the undeliverable folder to the spool and sends a notification that this has happened.  The second runs 15 minutes later and checks the undeliverable folder.  If it finds anything, it send notification and then we check to see what happened.

     
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  • Currently Being Moderated
    Aug 16, 2012 8:18 AM   in reply to ACS LLC

    If you move a genuinely bad mail file back to the spool it will go back to the undeliverable folder and you can look at it when the second job runs.  Then you can decide what to do about it.

     
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  • Currently Being Moderated
    Aug 16, 2012 12:51 PM   in reply to ACS LLC

    Regarding, " It's just a pain when there is a constant flow of email going in as the genuine bad email will find its way back into the undelivr folder, but there will also be good ones in there again that need moving."

     

    Those types of pains tend to go away every payday.

     
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  • Currently Being Moderated
    Feb 23, 2013 9:25 AM   in reply to ACS LLC

    Hi,

    I know this thread is one year old, but in case you didn't find the reason of your problem, here is what I found in my case.

    I discovered that my mail server (Mail Enable) has a default limit of 1000 messages sent per hour. So whenever CF has more than 1000 messages to send, it gets blocked by Mail Enable.

    I just remove this limit, restarted the SMTP service, tranfered all messages in the spool and POOF!, all messages were gone!

     
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  • Currently Being Moderated
    Feb 23, 2013 10:15 AM   in reply to ACS LLC

    I don't have access to the mail server as we're using the ISP's mail server, even when there is a very low amount of mail going out it still happens,

    Then you're probably not the only one using the server.

    I got a hint from my mail server logs :

    "Postoffice Internetique user xxxx has sent too many messages this hour and message rejected."

     
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