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Kathy_OCNC Calculating status...

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"Publish as new page" grayed out for all users

Aug 16, 2012 7:32 AM

What user/role setting do I need to change in order for our users to have the "publish as new page" option available? The administrator role is able to "publish as new page", but for all other roles the option is grayed out. We are using Contribute CS5. We recently upgraded from CS3 and this option was available to our users in CS3. Any advice/suggestions?

397 Views 2 Replies Latest reply: Kathy_OCNC, Aug 29, 2012 6:36 AM

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1. Dominic Michael,

Aug 29, 2012 1:20 AM in reply to Kathy_OCNC

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Can you please try clearing the Contribute preferences once?
Refer the blog post http://blogs.adobe.com/contribute/2011/11/launch-contribute-freshly-by -deleting-preferences.html for clearing the preferences.

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2. Kathy_OCNC,

Aug 29, 2012 6:36 AM in reply to Dominic Michael

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Clearing the preferences has been tried on a couple of computers and it doesn't change this problem. This is happening on all of the computers that were upgraded to CS5, not just one.

If I change the role settings to allow users to "create a blank page", then they can "publish as new page". However, we want to restrict users to our templates so this is not an option that will work for us.

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"Publish as new page" grayed out for all users

Aug 16, 2012 7:32 AM

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