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Hilary14
Currently Being Moderated

RAW format Photos won't import when using PC, but will on Mac

Aug 16, 2012 11:06 AM

Tags: #lightroom #file #raw #import #3.6 #lightroom3.6

When I try to import photos onto lightroom on my external hard dring using my pc the file preview images won't show up and at the end of importing there are no files in my folder. However. when I go to class we use Mac computers and I have no issues importing. I can't seem to find any answers from anyone. I'm the only one having the issue. We reformatting our external hard drives the first day of class so we could use them on both PCs and Macs. Not sure if its my computer not able to read the RAW format or what. If anyone has an idea please help! THANK YOU.

 
Replies
  • Currently Being Moderated
    Aug 16, 2012 11:24 AM   in reply to Hilary14

    Which model of camera, and which version(s) of Lightroom?

     

    Any error messages?

     
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  • Currently Being Moderated
    Aug 16, 2012 11:49 AM   in reply to Hilary14

    Well there you go - support for the Canon t3 wasn't introduced until Lr 3.4 - the version at school must be later than Lr 3.3.

     

    The last version of Lr 3.x was 3.6 - if you install that, you'll be good.

     

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5308

     
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  • Currently Being Moderated
    Aug 16, 2012 12:11 PM   in reply to Hilary14

    My pleasure, Hilary.

     
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