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time2cry
time2cry Calculating status...
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why?

Aug 16, 2012 1:39 PM

Tags: #elements #workflow #lightroom4

When i submit a question to support does it take me here? Trying to speak to any so called online support nowadays is harder than negoiatig the minators (spl?) maze. Takes about an hour to get past all the obstacles they put in place. Swear here.

 

OK. Just got LR4 - workflow with PSE9 doesn't work. Known bug? Any fix? Just one of those spend some more money on an upgrade in six months time things?

 

Also....RX100 raw support... any news?

 

Anyone who  posts an answer gets £5 from adobe for doing their job for them.

 

Thanks

542 Views   5 Replies   Latest reply: time2cry, Aug 17, 2012 12:04 PM
 
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  • dj_paige
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    1. dj_paige,
    Aug 16, 2012 1:54 PM   in reply to time2cry
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    time2cry wrote:

     

    When i submit a question to support does it take me here?

    No, this is a user-to-user forum, where users try to help other users. Every once in a while, an actual Adobe employee will comment in here, but don't hold your breath waiting for it to happen.

     

    OK. Just got LR4 - workflow with PSE9 doesn't work. Known bug? Any fix? Just one of those spend some more money on an upgrade in six months time things?

    What doesn't work? What part of the workflow. Can you give us details?

     
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  • time2cry
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    2. time2cry,
    Aug 17, 2012 6:19 AM   in reply to dj_paige
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    Hi, thanks for the response. I go to photo menu in lr4, select open with pse and nothing happens at all. I've already done the google thing and set everything up.. and reinstalled pse.

     

    Sent from my HTC

     
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  • dj_paige
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    3. dj_paige,
    Aug 17, 2012 6:33 AM   in reply to time2cry
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    Obviously, something is wrong in the setup. So when you say

     

    I've already done the google thing and set everything up

    could you tell us exactly what you did (or give us a screen capture of your settings?)

     
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  • janelle_f
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    4. janelle_f,
    Aug 17, 2012 11:20 AM   in reply to dj_paige
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    have you set photoshop elements as the external editor: (not sure if you are referencing this as the 'setup")

    http://help.adobe.com/en_US/lightroom/using/WSA810DC18-9A3B-4f2e-B09C- 1C45DD1F8EDC.html

     

    and reference this thread:

    http://feedback.photoshop.com/photoshop_family/topics/lr4_external_edi tor_failure

     

    Note: If you're setting Photoshop Elements up as an External Editor, make sure you choose the "Photoshop Elements Editor" not the alias for Photoshop Elements (which launches the welcome screen):


     

    -janelle

     
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  • time2cry
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    5. time2cry,
    Aug 17, 2012 12:04 PM   in reply to janelle_f
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    Yup, pretty sure that's what i did. Went to preferences, added an external editor. Didn't select the alias. PSE then an active option..... then diddly squat. edit-in.gif.Screen Shot 2012-08-17 at 19.51.20.png

     
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