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Endlessly spinning wheel in Viewer Builder

Aug 16, 2012 6:09 AM

Tags: #error #viewer_builder

Hi everyone,

 

We just Tried to produce a new App woth Viewer Builder. unfortunately the process seems to be hang up. Every step went fine and the production process started successfully.

 

But the productn never ends. It's about three hours now, and the wheel still spins. Also after we rebootet the Mac.

 

We were able to produce the App with a second job, which successfully ended after acouple of seconds (as it usually is). So we don't have a pressure here in terms of time.

 

Still we don't want a broken App with a spinning wheel in our Viewer Builder. Especially because we are not the only ones from the company that use this account.

 

Is there a way to stop this broken process? It's not possible to end or delete it.

 

Or is there anyone, who I can contact because of this issue?

 

Thanks in adavance,

Richard

 
Replies
  • Currently Being Moderated
    Aug 16, 2012 6:26 AM   in reply to Richard Brammer

    Hi,

    I just tested updating an existing app as well as creating a new one, it worked fine.

    Are you using the latest version for Viewer Builder (2.2.0.29.55824 .. usually visible at the top of the VB window)?

     
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  • Currently Being Moderated
    Aug 17, 2012 12:04 AM   in reply to Richard Brammer

    .. just a note to say we identified the problem on one machine yesterday.

    The engineer then triggered a re-execution of all builds that had been previously ran on that machine alnd all should now be fine.

     

    Apologies for the inconvenience,

     
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