Hi everyone,
We just Tried to produce a new App woth Viewer Builder. unfortunately the process seems to be hang up. Every step went fine and the production process started successfully.
But the productn never ends. It's about three hours now, and the wheel still spins. Also after we rebootet the Mac.
We were able to produce the App with a second job, which successfully ended after acouple of seconds (as it usually is). So we don't have a pressure here in terms of time.
Still we don't want a broken App with a spinning wheel in our Viewer Builder. Especially because we are not the only ones from the company that use this account.
Is there a way to stop this broken process? It's not possible to end or delete it.
Or is there anyone, who I can contact because of this issue?
Thanks in adavance,
Richard
Yes we are using the newest version. A client of ours is experiencing the exact same problem with a completely different setup (different location, different mac, different accounts, different app)
Maybe it has something to do with the ftp server restart AdobeDigitalPub mentions on twitter
(@richardbrammer is it still happening? We restarted one of our servers earlier this morning due to slow FTP transfers.)
Bets regards,
Richard
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