can anyoune at adobe help; my original login, the one i've used for nearly 2 years no longer works it is
jag at gillan dot mobi
how can I check out what's happened?
Sorry, we could not found this adobe ID in our records. You can create one wt the same email.
thats very strange. Can you check against my screen name "Mobly" thats how most people know me on the forum and that screen name is linked to the missing email, when I sign in with my company email my screen name is just my full name Alistair Gillan.
This was due to a Bug which is now fixed. Some Adobe ID accounts may have had their login ID reset and were not able to use that id to loginto any service. The concerned team has fixed all affected accounts.
Europe, Middle East and Africa