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jepalmer
Currently Being Moderated

portfolio delete error message

Aug 17, 2012 6:32 AM

newbie question:

 

I am creating a portfolio of outlook email messages and when I'm in Acrobat X Pro, I get a "file is busy and cannot be deleted" error message when I try to delete a message.

Also, if I send this portfolioi to someone else, will they be able to delete a message with Reader?

 

Ultimately, what I'd like to do is export messages to a pdf file and be able to delete individual messages.  Messages should be sorted by date descending.

 

Thanks for the help.

 
Replies
  • Currently Being Moderated
    Aug 17, 2012 6:52 AM   in reply to jepalmer

    What version of Acrobat X Pro. is this - 10.1.4?

    You cannot delete Outlook PDF portfolio messages in Reader.

     
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  • Currently Being Moderated
    Aug 17, 2012 7:12 AM   in reply to jepalmer

    Are you appending to the Outlook portfolio? Do you have any attachments from Outlook open during this process?

     
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  • Currently Being Moderated
    Aug 17, 2012 7:40 AM   in reply to jepalmer

    Try closing the attachments and then deleting the email in your Portfolio.

     
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  • Currently Being Moderated
    Aug 17, 2012 8:03 AM   in reply to jepalmer

    Does it make any difference if you temporarily turn off the following? Edit > Preferences > Security (Enhanced)  > Protected View off?

     
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