Peter, Thanks for the link, but I'm seriously not a newbie. I've worked with Robohelp for more than 18 years, and it isn't behaving as expected, so I'm looking for a bug workaround or some explanation for why it's doing this so I can control the output. I just need to delve a little more deeply into this.

The styles have exactly the same name in both Word and the stylesheet. However, some of my styles have different attributes in Word because a style in the "Word color" tips me off that I haven't attached the project stylesheet. So does the font display in "Word teal" instead of "Robohelp blue?" That means I didn't attach the project stylesheet, and still need to do that. It's just a simple safety net, but in this case it caught a problem.

The stylesheet that comes over to Robohelp from Word (the one named original_document_name.css) displays the Word attributes in the Style window until I attach the project stylesheet. As soon as I do, the style window displays the attributes of Project_Stylesheet.css instead of the original stylesheet. In other words, that teal font changes to blue in the style window.

In this case, Project_Stylesheet.css styles don't display in the window correctly when I attach that stylesheet to an imported HTML file. The font for that style still displays as teal in both the Style window and the topic, even though the correct stylesheet is attached and the code says the font should be blue.

Furthermore, Robohelp is not managing the imported image files correctly. When I publish the imported HTML topic, none of the .jpg files display. When I look at the Project Manager, the main HTML file displays under the folder for another topic, and I have no folder containing image files for the imported topic. I don't even know where they went, although I saw them transfer to the server during the publishing process.

So I tried going back to importing it as Word and changed the style of the Word shapes to see if anything had a higher resolution than another style, and they don't. Sometimes you can't even tell that a shape is trying to be an arrow, the image quality is so poor.

Which brings me back to HTML. Does anyone happen to recognize these symptoms, and know what's going on with this and how I can work around it?

Thanks

I didn't take exception - your site is very nice but I would have to wade through information that doesn't help me and doesn't apply to the specific situation. I was just trying to reiterate that this is a bug and I need a specific workaround. That's why I posted all the steps I took, so someone would have all the symptoms in order to come up with a diagnosis.

I have to give up on HTML, and I'm reporting it to Adobe. I can see the image files in the correct folder on my C:\ drive, but they never show up in the Robohelp Project Manager - the folder just doesn't appear there, and the published topic doesn't display them in the browser, except in the preview window. If you happen to click the Project Manager folder for another topic (which I did, looking in vain for the image files), the next time you import the HTML file it goes into the selected folder, NOT it's own folder. Surely Robohelp is not working as designed, right? Ironically, I can't see the .png files anywhere either, and they show up in the published topic. So I have no idea what's going on, but it's very strange.

Back to Word, I'm having some minor success using dark shapes with white borders and NO shadow. I may have to make that shape style my default, and go back to importing Word docs until there's a fix for this.

Thanks much

I've solved the problem. The correct formatting for the shape is a) select a dark color for the shape, b) unselect the shadowing, and c) set a white border at a width of .5.

I would have liked to see that other thread. Did they come up with the same solution?

I'm also going to post this in the thread I created to discuss bad graphics. If it comes up again for someone else, that is what you do.

Here's an example:

Default Word 2010 settings:

Corrected shape settings:

Thanks