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ezwind70
Currently Being Moderated

In Design CS 5.0 (7.0.4) slow file performance

Aug 16, 2012 4:00 PM

I work on a large catalog in a workgroup setting of 5 people. We work with files on our desktop then store them on the server when we are done. All images are linked to a locatoin on the server. We are having issues with our files being slow and unrepsonsive.  This occurs when you start to work on the document and get into a text frame to do edits. Also, sometimes, the files will not open for some of us in the workgroup. The issue specific to the catalog files nothing else. The behavior is sparatic, Some users can open and work in the files fine, others report they cannot open the same document or that is is painfully slow and hesitant. 

 

To give you background on the issue, I had to update the styles this year. I also changed the basic style to a different typeface. I also added some simple GREP styles. I then used the book function to sync these styles with the rest of the catalog. In Additon, we found that not all users were using version 7.0.4. three of us were one was on 7.0.0 the other was on 7.0.3.  We all have since updated our software. I turned off auto font activation. We run Universal Type Client 3.1.0 (4)

 

We have tried Keith Gilbert's method of moving pages http://blog.gilbertconsulting.com/2010/10/another-way-to-repair-damage d-indesign.html. This allowed those of us who could not open the file and to be able to open the file and work on them. However, others reported slow performance in the same file. We have exported them out to IDML files without success.

 

The weird thing about this issue is that is sparatic and seems to be machine specific. If I repair the file on my machine it does not work on others. Others have files they have no issue with and I cannot open them. I have tried these files in CS6 and they seem to work fine.

 

So is it a font issue? Image issue? is it that they were booked up an now are not?  Is it the fact I tried to change the "basic styel"? I would not think so because files in a book do not know they are part of a book just like an image does not "know' it is part of an InDeisgn file. Could it be the serer?

 

If anyone has any ideas please respond. I've tired prety much everything I can think of. Remember it really isn't a preference issue becuase We all can work fine in other non-catalog files.

 

Help me Obi-Wan you're my only hope.

 
Replies
  • Currently Being Moderated
    Aug 17, 2012 9:11 AM   in reply to ezwind70

    This kind of performance hit is often caused by lots of cross-references, by live preflight, or by a large number of GREP styles.

     
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    Aug 17, 2012 9:25 AM   in reply to ezwind70

    Is this one file, or many files assembled in a book?

     
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  • Currently Being Moderated
    Aug 17, 2012 9:33 AM   in reply to ezwind70

    Cross-refs between different docs will cause a major slowdown unless all the files are open. If they are not, ID opens the desination file, checks the reference, then closes the file, all in the background, for each keystroke.

     
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  • Currently Being Moderated
    Aug 17, 2012 10:25 AM   in reply to ezwind70

    No. nothng about a Book would create cross-refs, so that'st probably a red herring.

     

    I'd start looking for other differences in configuration and programs running on the machines that have trouble.

     
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  • Currently Being Moderated
    Aug 17, 2012 10:40 AM   in reply to ezwind70

    I don't think it's network related. You should be able to work on text without having the links present anywhere and still experience no slowdowns -- that's not an uncommon workflow in a collaborative environment where some users don't need to worry about anything but the text.

     

    Similarly, if the files are being copied to the local hard drives before editing, and the same file works on one machine and not another, I don't think this is a file issue. It really sounds like configuration of some sort, and you should recheck to see just what everyone is doing. Some non-adobe programs can interfere with ID functionality in strange ways.

     
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  • Currently Being Moderated
    Aug 17, 2012 10:59 AM   in reply to ezwind70

    As I said, it doesn't sound Book-related at this point.

     

    I'm a windows user, so I don't tend to remember all the Mac background programs and utilities that get mentioned as problems. One that sticks is Hiss -- some sort of rs feed utility, I think. Another one that comes to mind might be MacKeeper, but I may have the name confused. If you post a list of waht's running I, or someone else may be able to spot potential trouble makers.

     

    What happens if you start up the Mac holding down the shift key and try to work with these files?

     
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  • Currently Being Moderated
    Aug 17, 2012 3:52 PM   in reply to ezwind70

    It's just a diagnostic test to see if the problem is a conflict with something else that starts up but is not necessary to run the system.

     

    If the file doesn't work under normal startup, but does in safe mode you can be pretty sure it isn't ID that is causing the slowdown.

     
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  • Currently Being Moderated
    Aug 21, 2012 4:13 AM   in reply to ezwind70

    Did you try the diagnostic startup?

     
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  • Currently Being Moderated
    Sep 26, 2012 2:11 PM   in reply to ezwind70

    Next diagnostic step would be to create a new user and try that. if there's no change, about the last thing I can think of is a trip through .idml, and I don't have a strong feeling ti will solve the problem. See Remove minor corruption by exporting

     
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  • Currently Being Moderated
    Oct 1, 2012 12:59 PM   in reply to ezwind70

    Whay can't you create a new user? I ran CS5 on Windows XP with only 4 gigs of RAM, if I remember rightly, but that's only a 32-bit OS. More memory is really only useful if you can address it or if you have multiple applications running at the same time.

     
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  • Currently Being Moderated
    Oct 1, 2012 4:55 PM   in reply to ezwind70

    I'm curious if things improve if you remove the GREP styles. Perhaps use find/change to temporarily swap that paragraph style to another based on it, but without the GREP styles. You can change back after editing is complete if you see a speed-up.

     
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  • Currently Being Moderated
    Oct 2, 2012 5:13 AM   in reply to ezwind70

    I'm pretty much at a loss here. I said earlier that I didn't think it was network related, but now I'm starting to wonder. If the file is running slowly, does it work better if you copy it to the local hard drive?

     

    We've ruled out cross-references, right?

     
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    Oct 2, 2012 6:31 AM   in reply to ezwind70

    Are the links free-floating or Anchored Objects?

     
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  • Currently Being Moderated
    Oct 2, 2012 6:44 AM   in reply to ezwind70

    Anchored objects might be the source of the slowdown since ID had to move and redraw the previews as you edit. What happens if you lower the display quality?

     
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  • Currently Being Moderated
    Oct 15, 2012 12:47 PM   in reply to ezwind70

    Nothing beyond waht's already been said here or in the other thread. Are you using span/split columns?

     
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