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Adobe Flash Player says not suficient privilidges. I am administrater. Help!

Aug 17, 2012 12:17 PM

Flash Player says insufficient privildiges. I am administrator. Help!

797 Views   7 Replies   Latest reply: rxrn, Aug 20, 2012 9:03 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Aug 17, 2012 4:13 PM   in reply to rxrn
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    Moving this discussion to the Installing Flash Player forum.

     
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  • Pat Willener
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    2. Pat Willener,
    Aug 17, 2012 7:20 PM   in reply to rxrn
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    What is your operating system, version & edition?

     

    What is your web browser?

     

    What is "privildiges"; it's not a word I can find in my dictionary.

     
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  • rxrn
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    3. rxrn,
    Aug 18, 2012 3:03 AM   in reply to Pat Willener
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    Windows Home Premium with all updates.IE 9 Privilege.(can't spell) Thanks for taking time to respond. Am kind of a novice in this kind of stuff.

     
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  • Pat Willener
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    4. Pat Willener,
    Aug 18, 2012 7:42 PM   in reply to rxrn
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    Try downloading the offline installer(s) from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer(s).

     

    You must be logged in as an Administrator user, or right-click on the downloaded installer and select 'Run as Administrator'.

     
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  • rxrn
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    5. rxrn,
    Aug 19, 2012 1:19 PM   in reply to Pat Willener
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    No Dice. Says insufficient permissions. Says c:Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe5 cannot be written.  I notice in Control Panel that I have a 32bit Flash Player. I am running a 64 bit. Should I delete the 32 bit? Thanks for responding. Lee

     
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  • Pat Willener
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    6. Pat Willener,
    Aug 19, 2012 8:48 PM   in reply to rxrn
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    Try doing a clean install as described in http://forums.adobe.com/thread/928315

     

    The Flash Player Settings Manager in Control Panel is 32-bit only; Flash Player itself installs both 32-bit and 64-bit on x64 systems.

     

    After you complete the clean install and still get this problem, please post the contents of the FlashInstall.log file in C:\Windows\SysWOW64\Macromed\Flash

     
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  • rxrn
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    7. rxrn,
    Aug 20, 2012 9:03 AM   in reply to Pat Willener
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    Have done all in the unstall but it will not let me delete in Windows\SystemWOW64\Flash. It says I need administrater privilidges. I am on as administrater. I am about to give up.

     
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