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Batterup55
Batterup55
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imsesense.dll missing at startup

Aug 17, 2012 2:08 PM

I get a PSE9 error notice at startup.  It says the program can't start because the imsense.dll is missing from my computer.  I am to try and reinstall the program to fix the problem.  But, when I click ok the program opens.  How do I fix problem without reinstalling.  Problem occurred after PSE update ran.

321 Views   6 Replies   Latest reply: R_Kelly, Aug 17, 2012 4:32 PM
 
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  • R_Kelly
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    1. R_Kelly,
    Aug 17, 2012 2:20 PM   in reply to Batterup55
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    Do you have any third party plugins/filters installed for pse 9 like any from OnOne?

     

    http://forums.adobe.com/message/3330594

     

    Is that starting up the pse 9 editor or organizer you get that message?

     

    Which update for pse 9?

     

    Message was edited by: R_Kelly

     
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  • Batterup55
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    2. Batterup55,
    Aug 17, 2012 3:46 PM   in reply to R_Kelly
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    Thanks for the quick reply.  The plug-ins I have are the same I have had for over the past six months.  They include On One Photo Essentials for Elements, On One Photo Suite 6.1, and Topaz w six modules in all.  Not sure of the update # but when teturning to my PC with PSE open slected preferences had been set to default ie zoom with scroll of mouse. Hence, I felt it must have been an update.  Subsequently when closing PSE and then later opening it again, is when I got the error notice.

     
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  • R_Kelly
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    3. R_Kelly,
    Aug 17, 2012 3:58 PM   in reply to Batterup55
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    Probably the easiest thing to do is reinstall the onOne plugins.

     

    I'm guessing it was the 9.03 update.

     
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  • Batterup55
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    4. Batterup55,
    Aug 17, 2012 4:25 PM   in reply to R_Kelly
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    I hesitate to do that because only 2 weeks ago I had .dll's missing there and their error notice was appearing prior to pening PSE.  They were great, cleanned them up via a download and then their tech support took charge of my PC and got everything in order.  Up until this afternoon everything was fine.

     
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  • Batterup55
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    5. Batterup55,
    Aug 17, 2012 4:28 PM   in reply to R_Kelly
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    Just thinking out loud here...is a fix as simple as locate the missing .dll on my laptop and saving it to load into my PC's corresponding file/folder?

     
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  • R_Kelly
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    6. R_Kelly,
    Aug 17, 2012 4:32 PM   in reply to Batterup55
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    If you had similar problems with that same thing and it was onOne that helped you, perhaps you should let them look at it again.

     
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