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Problem in re-installing CS6 Master Collection

Aug 17, 2012 1:19 PM

Tags: #new #collection #master #cs6 #hard #drive #re-install

I am having trouble re-installing my CS6 Master Collection with my old serial number ... I have had this number for awhile now, but I had to change hard-drives because the original hard drive (which I had my version of CS^ Master Colection installed on ... ) shorted out and I had to replace and reinstall all the programs I had on the new drive. Now I cannot activate my CS6 Master Collection on my new drive with the serial number I had ... can you please help me and tell me how I can rectify this problem ... thanks :-)

724 Views 3 Replies Latest reply: Talshiare, Aug 17, 2012 7:54 PM

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1. Jeff A Wright,

Aug 17, 2012 4:16 PM in reply to Talshiare

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Talshiare how did you install operating system and restore your files on your new hard drive? Also which operating system are you using?

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2. Mylenium,

Aug 17, 2012 6:13 PM in reply to Talshiare

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If it merely complains running out of acticvations, simply contact support to reset them.

Mylenium

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3. Talshiare,

Aug 17, 2012 7:54 PM in reply to Jeff A Wright

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I had to re-install a whole new operating system on a brand new hard drive starting from xp pro all the way back up to Windows 7 Ultimate 32-bit from my other installation disks that I had for my operating systems. Believe me it was a Royal Pain re-installing everything again and I had lost so much data ... believe me it has taught me to start backing up my files !!!!

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