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Jolner Calculating status...

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Flash Player 64bit issue

Aug 11, 2012 4:58 AM

Tags: #flash #windows_7 #windows #firefox #flash_player #64bit #windows_7_64_bit #flash_player_11.3

Hello. I am running win 7 pro 64bit and I have some issues with the 64bit version of Flash player 11.3. When I try to use flash content its slows down in lack of better explanation. For instance if I am watching a clip on youtube there are sever video lagging but the audio plays fine or if I try to load something flash based let say a flash game it takes a weary long time to load even if the content itself is quite small and last bet not least if I do an online connection speed check it claims that I only have a speed of 1.5-2 mbits/s. But heres the thing, if I downgrade to version 10 or install the 32bit version all the issues seem to disappear. As in no lagging, the content load at much higher speed and I have an average speed of 24.5-24.6 mbits/s.

And my question is what is causing this issues and is there a way to fix them because if I have a 64bit windows I would very much like to use 64 bit appliances when available

Thank you in advance as well as for you time

1531 Views 4 Replies Latest reply: Jolner, Aug 18, 2012 1:58 AM

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1. Pat Willener,

Aug 11, 2012 5:56 PM in reply to Jolner

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I do not quite understand how you install the 32-bit Flash Player...

The latest Flash Player installer will automatically install both 32-bit and 64-bit players on 64-bit systems.

What is your Flash Player version?

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2. Jolner,

Aug 13, 2012 3:57 AM in reply to Pat Willener

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For starers thank you for the quick reply and I apologies for my delayed one

With the help of some forum lurking and Google. Cant remember where but somewhere on this forum there is a Direct Download of both the 32 and 64bit. In fact I think that it might have been you that posted that link to help someone else with their problem, as for the Flash player 10 I found one archived somewhere but I cant remember where.

I am currently using Flash Player 11.2.202.235 (32bit) for Fire Fox.

If that is the case then I am even more confused. Why is the automated download screwing me over? That makes no sense to me.

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3. Pat Willener,

Aug 13, 2012 7:03 PM in reply to Jolner

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I do not know. Try uninstalling your current Flash Player using http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows. html
then download and run the offline installer(s) from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header

If you still have problems after that, please list the files in
C:\Windows\system32\Macromed\Flash
C:\Windows\syswow64\Macromed\Flash

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4. Jolner,

Aug 18, 2012 1:58 AM in reply to Pat Willener

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Yes both the 32 and 64bit offline installers work and without any issues. But the issues return when I try to use the automated installer. That tells me that the problem should be with the installer itself but I take it as I am the only one or at least one of wary few who have this problem. Anyway thank you for your time. For I doubt there is much more that can be done about this.

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