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davethepom
Currently Being Moderated

After upgrading to OSX-10.8 (mountain lion) CS5 Bridge Crashes when opening.

Jul 31, 2012 1:34 AM

Tags: #cs5 #bridge #lion #os-x #mountain #10.8

I know others have commented on this "issue". I also notice that elsewhere on the web, there are reports of it being a Radeon ATI issue. I've tried repairing links / permissions, tried re-installing the latest Bridge update... All to no avail.

 

PLEASE help Adobe. My CS5 Bridge is useless now. I'm seriously contemplating restoring 10.7.

 

Process:     Adobe Bridge CS5 [3373]
Path:        /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
Identifier:  com.adobe.bridge4
Version:     4.0.5.11 (4.0.5.11)
Code Type:   X86 (Native)

Parent Process:  launchd [221]

User ID:     501

 

Date/Time:   2012-07-31 17:53:48.898 +1000
OS Version:  Mac OS X 10.8 (12A269)

Report Version:  10

 

Interval Since Last Report:      5671 sec
Crashes Since Last Report:       10

Per-App Interval Since Last Report:  34 sec

Per-App Crashes Since Last Report:   10

Anonymous UUID:                  1157DD9D-250F-46CA-B3AE-1988FE0DDCCE

 

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000000000956a000

 

VM Regions Near 0x956a000:


shared memory      0000000009561000-000000000956a000 [   36K] r--/r-- SM=SHM 
--> shared memory      000000000956a000-000000000956b000 [4K] rw-/rw- SM=SHM 

VM_ALLOCATE        0000000009571000-0000000009573000 [8K] rw-/rwx SM=PRV 

 

etc...

 
Replies
  • Currently Being Moderated
    Jul 31, 2012 8:05 AM   in reply to davethepom

    Not a Mac guy but your fix seems intriguing.  Is what you described simple enough for other Mac users to follow?  Specifically Is ONY--X a Mac product and rebuilding Launch Servies a slam dunk?  If not can you provide more details for the users.

     

    Thanks.

     
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    Aug 1, 2012 6:19 AM   in reply to davethepom

    Another Mac user in the Photoshop forum also found relief with the same method.

     
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    Aug 4, 2012 7:55 AM   in reply to davethepom

    It was recommended that to fix this Adobe Bridge CS5 crash problem with Mountain Lion, I download the program ONYx. I did this, registered with them, but when I try to open ONYx, I get "unable to open, non approved software because not acquired through Apple store" or words to that effect. Now I am without Bridge. 

     
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    Aug 4, 2012 9:49 AM   in reply to philolog

    philolog wrote:


    ...download the program ONYx. I did this, registered with them, but when I try to open ONYx, I get "unable to open, non approved software because not acquired through Apple store" or words to that effect...

     

    That does it!  If this is the direction Apple is going, I have definitely bought my last Mac.

     

    This is just disgusting!  

     
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    Aug 5, 2012 1:16 AM   in reply to station_two

    That does it! If people continue to update their Mac or Win OOs without first reading about the new functions and features, I'm going to quit Helping people with their problems!

     

    Absolutely disgusting!

     

    http://www.macrumors.com/2012/02/16/os-x-mountain-lion-limits-apps-to- mac-app-store-signed-apps-by-default/

     
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    Aug 6, 2012 8:40 AM   in reply to DocPixel-BMW

    You just have to select in prefereces to allow non Apple store software to run on your machine.

     
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    Aug 6, 2012 9:04 AM   in reply to station_two

    I finally found the function (in my Italian program) but hadn't had the chance to read the 870 some pages of the Mountain Lion guide. Most of the afternoon was devoted to solving the problem and, not being a computer expert, I can't devote afternoons to it. That said, the solution to Bridge crashing seems to be simple: open Bridge first, then plug in the camera. The info supplied prior to the purchase of Mountain Lion spoke of excellent features, but I am not aware of having seen anything about this.

    The help is greatly appreciated, especially if the situation of the interlocutor is understood.

     
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    Aug 10, 2012 11:59 PM   in reply to davethepom

    Same thing is happening to me.. did you find a solution?

     

    ONYX only worked for a short time for me, then back to crashing everytime.

     
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    Aug 11, 2012 12:02 AM   in reply to davethepom

    Resetting the preferences helps for a short time.

     
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  • Currently Being Moderated
    Aug 14, 2012 8:54 AM   in reply to davethepom

    Resetting the preferences, as you suggested, worked for me, too.

     

    Don't know if this is the case with you, but if I start Bridge first, without downloading photographs, it seems to stay on. Downloading photos may cause a crash, but MAC's image acquisition program works beautifully, and will send things to whatever folder you want.

     

    My Intel iMAC is 2007 or thereabouts, so I don't know whether MAC will be interested in finding a fix for iMAC + ML, but, hopefully, Adobe will.

     
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    Aug 14, 2012 4:14 PM   in reply to davethepom

    Im a BIG adoby and mack user.  i have CS5.5 and am looking to get CS6.  if i upgrade to Mountain Lion, do you know if CS6 will work???

     
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    Aug 14, 2012 5:17 PM   in reply to adoby10

    Not a Mac user but if I were I would wait until Apple debuged M. Lion before upgrading.

     
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    Aug 18, 2012 3:36 AM   in reply to Curt Y
     
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    Sep 20, 2012 1:27 AM   in reply to davethepom

    Reposting myself here:

     

    Have you made your user Library-folder visible in Finder?

    I did that in the Terminal and shortly after that the crashes started for me.

     

    I just updated to 10.8.2 and that made the user Library-folder invisible again.

    At the same time Bridge started behaving properly.

     

    Not saying that's anything other than a coincidence.

     
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    Sep 20, 2012 6:06 AM   in reply to peedeejay

    Just to confirm: your message sent me racing to updates, I got 10.8.2 and Adobe Bridge (CF5) seems pacified. In my case, too, the new update seems to have turned off Library in Finder without my having to leap to Terminal. Many (provisional) thanks!

     
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    Sep 20, 2012 6:39 AM   in reply to philolog

    There's a way to access the Library, in finder click on the 'Go' drop-down menu.

    Press the 'alt' key on the keyboard, and then the Library should show up.

     
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    Sep 20, 2012 7:52 AM   in reply to peedeejay

    Right, I didn't intend to register a problem, but appreciate being reminded of the way to access the Library. Again, thanks for your helpfulness.

     
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