Skip navigation
SwampYankee456
SwampYankee456
Currently Being Moderated

Lightroom help offers help for non-Lightroom products

Aug 18, 2012 5:59 AM

Tags: #4.1

HI,

When I open Lightromm and either hit F1 or use the menu to access help.  A box opens titled Adobe Community Help.  I type in a help topic, oh say "Curves", and get a bunch of results on the left.  I click on the first one and I get suggestions for Photoshop 6.  If I try and limit search to a single product it offers only Lightroom 3.  How can I limit Lightroom 4 help to only Lightroom 4?  I don't want suggestions for Photoshop or other Adobe products  I don't even have those other products installed.

thanks

585 Views   6 Replies   Latest reply: SwampYankee456, Aug 18, 2012 8:30 AM
 
Replies
  • johnbeardy
    Currently Being Moderated
    1. johnbeardy,
    Aug 18, 2012 6:09 AM   in reply to SwampYankee456
    Report

    10 pixels to the right of the search symbol is a check box "this reference only". Ticking this and searching for Curves resulted in topics that were only LR4.

     
    |
    Mark as:
  • SwampYankee456
    Currently Being Moderated
    2. SwampYankee456,
    Aug 18, 2012 6:20 AM   in reply to johnbeardy
    Report

    I see a box that says "This Reference Only".  Better, but not great.  It now shows Photoshop Elements results.  I don't own that either.

    Adobe.jpg

     
    |
    Mark as:
  • johnbeardy
    Currently Being Moderated
    3. johnbeardy,
    Aug 18, 2012 6:55 AM   in reply to SwampYankee456
    Report

    Immediately after hitting F1, this should be what you see and I only get Lightroom 4 results.

     

    SNAG_Program-0002.png

     
    |
    Mark as:
  • richardplondon
    Currently Being Moderated
    4. richardplondon,
    Aug 18, 2012 7:26 AM   in reply to johnbeardy
    Report

    help-LR4.jpg

    This is what I see in Lightroom 4 help - which might be similar to what the OP is getting?

     

    I can view the LR4 help pages, and follow links within there - but I can not use the side search function in the way (presumably) intended. This computer has LR 3.5 and Photoshop CS5 installed as well as LR 4.1

     
    |
    Mark as:
  • Jim Wilde
    Currently Being Moderated
    5. Jim Wilde,
    Aug 18, 2012 8:01 AM   in reply to richardplondon
    Report

    In the Adobe Community Help application, there is a preference setting which determines what happens when you press F1....the choices are "Open Community Help Application" (which is what you've shown with your screenshot) or "Open Help in Browser" (which is what I think Johnbeardy's display shows). I agree that the ACH application needs to be updated to allow searching of Lightroom 4 help, but if you need to search the help in the meantime I suggest changing the ACH preferences might be a good idea.

     
    |
    Mark as:
  • SwampYankee456
    Currently Being Moderated
    6. SwampYankee456,
    Aug 18, 2012 8:30 AM   in reply to Jim Wilde
    Report

    That's it.  Switched the prefrence and I now get Lightroom 4 help only.  Funny that this is not the default behaviour.  thanks though, all is now good.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Incoming Links

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points