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Why won't my Adobe Bridge open?

Aug 18, 2012 11:08 AM

Why won't my Adobe Bridge Open? I keep getting an error message. I first installed the free trial of Illustrator CS 6, but a few days ago joined the creative cloud. I would just uninstall & reinstall Bridge, but its not in the list of apps to install. Since joining the cloud I have also installed photoshop & indesign. Doesn't Adobe have chat support? I used in when first signing up for Cloud. Now I can't find it.

 

Thanks!

 
Replies
  • Currently Being Moderated
    Aug 18, 2012 11:44 AM   in reply to trisher83

    Hi Trisher83,

     

    Bridge gets installed along with other programs (like Illustrator or Photohop) so it might require uninstalling all CS6 products to be able to reinstall it.

     

    I would uninstall all CS6 products and then reinstall one which includes Bridge from a new user account and test to see if you still get the error.

     

    These links might be helpful for reaching support

     

    http://forums.adobe.com/community/download_install_setup

    http://helpx.adobe.com/contact/

    http://www.adobe.com/support/download-install/supportinfo/

     

    -Dave

     
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  • Currently Being Moderated
    Sep 4, 2012 10:02 PM   in reply to David__B

    A "new user account" works but is unacceptable, since I'd have to transfer everything over to the new user, especially all my internet browser details. Bad idea.

     

    I have reinstalled Photoshop/Bridge CS6 twice with no improvement. (I do have older CS2 versions of both that work flawlessly). I've made changes suggested in several web pages, also with no change.

     

    I have dozens of programs on my computer (Win 7 professional, 64-bit) and Bridge is the ONLY one that won't load in over 25 years of personal and corporate computing. I've tried sharing files, changing permissions, nothing helps. Why must we end-users be masters of software code???

     

    There are many more people who have this same problem, but Adobe won't bother to rewrite the code so it works like thousands of other software. I spent four hours on the phone with Adobe a month ago, and he says it's a Windows problem. Always the "other guy" who's wrong.

     
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