Why won't my Adobe Bridge Open? I keep getting an error message. I first installed the free trial of Illustrator CS 6, but a few days ago joined the creative cloud. I would just uninstall & reinstall Bridge, but its not in the list of apps to install. Since joining the cloud I have also installed photoshop & indesign. Doesn't Adobe have chat support? I used in when first signing up for Cloud. Now I can't find it.
Thanks!
Hi Trisher83,
Bridge gets installed along with other programs (like Illustrator or Photohop) so it might require uninstalling all CS6 products to be able to reinstall it.
I would uninstall all CS6 products and then reinstall one which includes Bridge from a new user account and test to see if you still get the error.
These links might be helpful for reaching support
http://forums.adobe.com/community/download_install_setup
http://helpx.adobe.com/contact/
http://www.adobe.com/support/download-install/supportinfo/
-Dave
A "new user account" works but is unacceptable, since I'd have to transfer everything over to the new user, especially all my internet browser details. Bad idea.
I have reinstalled Photoshop/Bridge CS6 twice with no improvement. (I do have older CS2 versions of both that work flawlessly). I've made changes suggested in several web pages, also with no change.
I have dozens of programs on my computer (Win 7 professional, 64-bit) and Bridge is the ONLY one that won't load in over 25 years of personal and corporate computing. I've tried sharing files, changing permissions, nothing helps. Why must we end-users be masters of software code???
There are many more people who have this same problem, but Adobe won't bother to rewrite the code so it works like thousands of other software. I spent four hours on the phone with Adobe a month ago, and he says it's a Windows problem. Always the "other guy" who's wrong.
That's funny, because for me it is a "mac problem". Adobe really should address this software issue, but nobody is perfect. I do love Adobe & the cloud is great!
Here's how I ended up fixing my problem, after hours searching through these discussions:
(Macintosh HD>Users>(user)>Get Info>change Sharing and Permissions to "read and write")
I'm not sure how that translates for a PC.
Here's the link to the other board that helped me fix the problem:
http://forums.adobe.com/message/4639857#4639857
Hope you get the bridge working!
North America
Europe, Middle East and Africa
Asia Pacific