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ffinisherxxxx Calculating status...

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cannot install

Aug 18, 2012 11:34 AM

I cannot install elements on my dell 64 bit windows 7. disk 2 says Error 1935. An error occurred during the installion of aseembly component. When I put in disk 1 it says this is a 64 bit and use disk2. what do i do?

838 Views 3 Replies Latest reply: Manish-Sharma, Aug 19, 2012 12:20 PM

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1. Manish-Sharma,

Aug 18, 2012 12:45 PM in reply to ffinisherxxxx

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You can try the solution suggested in the below given link :-

http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component -microsoft.html
http://forums.adobe.com/message/4352222

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2. ffinisherxxxx,

Aug 19, 2012 11:20 AM in reply to Manish-Sharma

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Thanks! I restarted the computer, crossed my fingers, and it worked! I only had to install the second disk..not all five..
I have not tried to edit anything yet. Am I going to need the rest of the disks?
Louise

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3. Manish-Sharma,

Aug 19, 2012 12:20 PM in reply to ffinisherxxxx

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                I am not sure what you have but sharing the DVD description :-
DVD description

     #
Ensure that you are using the correct DVD for installation.

                            #
Adobe Premiere Elements only box

      #
Disc Number Description
1 Windows
2 Windows 7 (64 bit)
3 Mac OS
4 Content disc for Windows
5 Content disc for Mac OS

                            #
   Photoshop Elements only box

      #
Disc Number Description
1 Windows
2 Windows 7 (64 bit) PRE trial
3 Mac OS

                            #
   Adobe Premiere Elements and Photoshop Elements

       #
Disc Number Description
1 Windows
2 Windows 7 (64 bit)
3 Mac OS
4 Adobe Premiere Elements content disc for Windows
5 Adobe Premiere Elements content disc for Mac OS

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