Skip navigation
Currently Being Moderated

CS6: black or shows 'media pending'

Aug 18, 2012 11:43 AM

This is a project specific problem:

 

The video screen remains black or shows 'media pending'. But no HD is at work to find the media.

The audio does play, however, the plot is not visible as can be seen in the provided screenshot.

The program freezes when closing this project.

 

Project info:

- I am working with VOB (DVD) files.

- The project contains cuts of over 124 hours of DVD video and additional 5.1 audio exports that are linked to the videos again.

- The project files are on an external USB 3 disk.

- 'Save cache files next to originals' is enabled to not eat up internal disk space. When switching to CS6 I deleted all cache files and let Premiere recreate them.

 

System:

CS6, Windows 7 64bit, 16GB RAM.

Plenty of RAM free when the project is opened. Intel i7 CPU is around 12% continuesly.

 

I would really like to finish this project that I started in CS5...

 

premiere-cs6-media-pending.png

 
Replies
  • Currently Being Moderated
    Aug 18, 2012 11:57 AM   in reply to Malloot

    The answer is in parentheses next to the file name that you blurred out in the Project panel.  All those clips have to be re-indexed -- probably because you deleted the index files when you deleted the cache files.  The re-indexing may even have occurred if you hadn't deleted the cache files because of the change from CS5.5 to CS6.

     

    The freezing is likely because the indexing operation can't be stopped, and Pr didn't like you trying to close it before it was finished.

     

    Jeff

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 2, 2012 10:52 AM   in reply to Malloot

    The Indexing, Conforming and the generation of the PEK (Waveform Display) files is very important. This process requires CPU cycles, plus also I/O activity. One thing that can hang it, is not having adequate HDD space, or via the user doing things, during the process. This article goes into more detail: http://forums.adobe.com/thread/726693?tstart=0

     

    How much free-space do you have on the HDD, where your Scratch Disks>Media Cache is located?

    Do you have any processes/programs, such as active, real-time anti-virus, anti-malware, anti-anything, running?

    Were you multi-tasking, while the process was in progress?

     

    Just some thoughts.

     

    Good luck,

     

    Hunt

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 2, 2012 11:26 AM   in reply to Malloot

    What happens if you rename your media folder while Premiere Pro is not open? And if you have lots of files in one folder, separate them out into smaller groups in separate folders. If it can't find the media, what happens? Then what happens if you relink the media one subfolder at a time.

     

    Just a thought. It might help you find the offending media, if there is such a thing.

     
    |
    Mark as:
  • Currently Being Moderated
    Oct 10, 2012 10:24 AM   in reply to Malloot

    I was having this exact same problem: Working on a project without a problem. Then the next day I come back to work, turn on the computer, open the same file and half my media is pending and wont load. (also any new media I import doesnt play in the timeline or source window either).

     

    FOUND THE CAUSE: I tend to 'Save Project As' quite a lot every time I achieve a tough edit. As you know, PPro makes a  folder for the preview files of your project. Problem is, if you save as a copy, PPro will make a new 'Adobe Premiere Pro Preview Files Folder' for that new version of your project and all your preview files (MXFs and XMPs) will be in different folders. Therefore, if you open v04 of your project it won't find/index the preview files from v01, and so on...

     

    FIX: Quit PPro. Copy all the preview files into your latest 'Adobe Premiere Pro Preview Files' project version folder. Relaunch. Back to normal.

     

    Of course this takes more of youre HD space - I figure you can delete the files form the other folders but then if you need to go back to an earlier version of your project you'll need to re-copy the preview files to that versions preview folder. And its a pain to do every time. Adobe needs to fix this issue! Before I found this 'fix' PPro would crash and sometimes I couldn't even import new files (I got a generic import failure message before it crashed) Also...when trying to render the work area  it wouldn't render no matter how much time I leave it there...

     

    Hope this works for you..Screen shot 2012-10-10 at 12.17.58 PM.png

     
    |
    Mark as:
  • Currently Being Moderated
    Oct 17, 2012 6:00 AM   in reply to Carter Beauford

    I'm experiencing the same issue but I don't have multiple "Preview Files" so I can't try your solution.

     

    Side note:

    I installed my HDD from my another machine (1.5TB, 8 mo old) into my new Mac Pro (3 days old).  Its almost like the HDD is on a super slow connection and it takes a wicked long time to populate the timeline and project files (Media Pending).  But once populated then video will sometimes freeze and or display "Media Pending". 

     

    This is the first project I'm editing on this new system and the video is from the installed HDD.  I tried to move the files to the other HDD and was unsuccessful I got error messages and task was canceled.

     

    This has brought my productions to a complete hault. I'm needing further assistance.

     
    |
    Mark as:
  • Currently Being Moderated
    Oct 17, 2012 5:56 PM   in reply to BackLightPictures.net

    Another solution I found when getting the media pending warning is to delete the render files from within Premiere. Sequence > Delete Render Files. Restart. Give Premiere a little time to read your source footage. Render the work area again and its all back to normal again.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 28, 2012 1:42 AM   in reply to Carter Beauford

    Hi,

    I have the same problems for 2 days now and all of the suggested work arrounds seem not to solve the problem in my case. I found out that all clips in my sequence which have a color correction filter are pending or won't play when I hit space. If I delete or deactivate the RGB color correction filter everything runs normal. Due I didn't cahnged anything on the setup I guess it's a bug...problems started after insatlling the lates update.

     

    Is there a chance to downgrade the Premiere version easily to an earlier CS6 release?

    Thanks

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 28, 2012 5:19 AM   in reply to BackLightPictures.net

    My problem was a failing HDD. The internal drive that hosted my

    Media was becoming slow to spool and at times needed repairing. So I installed new internal HDD, moved my media off the failing drive and reconnected in PPro. I have not had this problem since. FYI the original HDD was from my old machine.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 28, 2012 6:47 AM   in reply to BackLightPictures.net

    Sorry about the HDD, but glad that you got it sorted, and posted the root cause of the problem.

     

    Good luck,

     

    Hunt

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 3, 2013 11:40 AM   in reply to faro-joran

    faro-joran -  Thank you for identifying what was causing this issue for me.  I experienced the same thing today after downloading the latest updates for Premiere Pro.  Certain clips would not display in the Sequence, but the played fine in the source monitor.  All of these clips had the color correction effect applied to them.  Turning it off the effect fixed the issue.

     

    ADOBE... this is a major bug.  Please fix.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points