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Latsch316
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Aug 18, 2012 1:57 PM

I just loaded the first disc for Elements 10 and have windows 7 it did not prompted me for the othe two disc...why or did i load the wrong disc?

 

thanks

789 Views   9 Replies   Latest reply: Jeff A Wright, Aug 20, 2012 11:02 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Aug 18, 2012 2:08 PM   in reply to Latsch316
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    Which Elements are you installing?  Are you running Windows 7 64-bit or 32-bit?  Does the program open ok?

     
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  • Latsch316
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    2. Latsch316,
    Aug 18, 2012 2:16 PM   in reply to Jeff A Wright
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    Adobe Photoshop Elements 10..........Im running windows 7.... 64- bit The program opened but was not sure if any thing was left off since the othe two disc were not installed....thanks

     
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  • Jeff A Wright
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    3. Jeff A Wright,
    Aug 18, 2012 2:29 PM   in reply to Latsch316
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    You can find information regarding what is contained on the remainder of the discs at Install Premiere Elements, Photoshop Elements - http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements -photoshop-elements.html.

     
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  • Latsch316
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    4. Latsch316,
    Aug 18, 2012 3:17 PM   in reply to Jeff A Wright
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    Im new to using photoshop and really dont need alot of bells and whistles now so do i need to install them anyway? to make sure i have it all ?

     
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  • Jeff A Wright
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    5. Jeff A Wright,
    Aug 19, 2012 10:37 AM   in reply to Latsch316
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    Well it depends on if you purchased Photoshop Elements 10 only or Photoshop Elements and Premiere Elements 10 for what is exactly contained on the remaining discs.

     
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  • Latsch316
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    6. Latsch316,
    Aug 20, 2012 5:33 AM   in reply to Jeff A Wright
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    Why did it not prompted me to load the other disc? And I tried to load disc #2 and would not take the serial number. Please advise

     
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  • Jeff A Wright
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    7. Jeff A Wright,
    Aug 20, 2012 9:41 AM   in reply to Latsch316
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    I am sorry Latsch316 but without knowing what you purchased I can not advise you further.  Did you buy Photoshop Elements 10 or the Photoshop Elements 10 and Premiere Elements 10 bundle?

     
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  • Latsch316
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    8. Latsch316,
    Aug 20, 2012 10:33 AM   in reply to Jeff A Wright
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    I bought Elements 10……only

    Thanks Mark

     
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  • Jeff A Wright
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    9. Jeff A Wright,
    Aug 20, 2012 11:02 AM   in reply to Latsch316
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    Disc 2 primairly contains the Premiere Elements trial which will not accept your serial number.  If you run the autoplay at the root of the drive you can also access the 64-bit version of Photoshop Elements if you wish to install the 64-bit version.  It is not a requirement though to enjoy full functionality of the program.

     
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