I keep getting a grey screen in my browser when trying to view a pdf with Reader 10.1.4. I'm using Safari. Any idea on how to fix this?
Please let us know your OS.
I have a Mac OS X version 10.6.8
What version of safari are you using. If it 5.1 or greater, you will have to use it in 64 bit mode.
How do i do that? There is a box checked that says open in 32 bit mode. Do I uncheck that?
Yes you will have to uncheck it then quit the safari and then launch it again. This will solve your issue.
Europe, Middle East and Africa