I'm using the trial version of the Creative Cloud (on a PC with Windows XP) and had success downloading. However, when I try to launch the application ID I start receiveing errors.
For example."The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll." was one error I recieved. Then, "Cannot load the DYNAMICDOCUMENTS.RPLN plug-in. It is dependent on the TRANSPARENCY.RPLN plug-in, which failed to load. Please check documentaion for the TRANSPARENCY.RPLN plug-in." Then there will be another error about SVG EXPORT.APLN plug-in.
Then ultimately I get the force close error and it shuts down the app. Is it a system error or application??
You are recieving 2 error :-
"The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll."
This particular error means that you have a problem with your OS install (it's missing a function that should be there).
And is there any chance that you had problems installing one of the OS service packs?
Upgrade to Win XP SP3 and then check.
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