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bricklaneeditor
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Premiere Pro CS6 - playback and C300 issues

Jun 16, 2012 6:11 AM

Tags: #thunderbolt #canon_c300 #premiere_pro_lagging

Hi,

 

I seem to be having an issue with Premiere Pro playback.

 

At the moment, I'm looking through a rough assemble I've done on a PPro sequence and then the playback will start getting choppy. The only solution seems to be rebooting PPro, which is obviously very frustrating. The footage is C300 files, stored on my RAID. Why is this happening?

 

My system details are as follows:

 

MBP early 2011, 16GB RAM, 512 GB SSD

6TB Pegasus R6 RAID connected via Thunderbolt

30" ACD

Mac OS 10.7.4 , PPro 6.0.1

 

I use a 2-screen setup, so the 30" monitor will have the PPro tools and seq etc, whilst I use the 17" MBP screen as a viewing monitor.

 

 

Another issue I had which is more annoying that anything is that when I imported the rushes from my C300, PPro decided to import a fairly long (80") interview as loads of separate .MXF files RATHER than joining them together, which FCP seemed to have no problem in doing...How do I sort that out?

 

Thanks

2680 Views   16 Replies   Latest reply: Kevin Monahan, Oct 8, 2012 11:37 AM
 
Replies
  • srukweza
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    1. srukweza,
    Jul 2, 2012 9:46 PM   in reply to bricklaneeditor
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    There might be issues with some Canon MXF files which I think Adobe Engineers are currently working on.

     

    I am not Mac based but I think CS6 seems to have some issues with long video clips and sequences. One of my project failed to open yesterday when I nested all the sequences in one timeline. And recently I had issues importing a 90 minute wmv from my client.

     
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  • gepinniw204
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    2. gepinniw204,
    Jun 18, 2012 7:27 PM   in reply to bricklaneeditor
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    I am having major problems with my R3D projects. They worked fine on CS5.5, but CS6 has been super buggy, to the point where the program is unusable. Argh.

     
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  • UlfLaursen
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    3. UlfLaursen,
    Jun 19, 2012 10:45 AM   in reply to bricklaneeditor
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    Hi

     

    You can read more here:

     

    http://forums.adobe.com/message/4483832#4483832

     

    Ulf

     
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  • bricklaneeditor
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    4. bricklaneeditor,
    Jun 24, 2012 8:50 AM   in reply to UlfLaursen
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    The XF thing may help with the C300 files BUT the jerky playback is still an issue!

     
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  • brownlisa
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    5. brownlisa,
    Jul 2, 2012 9:40 PM   in reply to bricklaneeditor
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    The file from Canon C300 is MXF video format, which is not a good format for editing in FCP, FCE, iMovie, Premiere Pro, ect.

     

    You need to dowload a top MXF to Premiere Pro Converter for Win or Mac to help you convert C300 MXF to editable format for editing in Premiere Pro.

     
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  • Jim Simon
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    6. Jim Simon,
    Jul 2, 2012 9:47 PM   in reply to brownlisa
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    PP normally handles supported MXF files just fine.  There should be no need to convert.

     
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  • WinsomePictures
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    7. WinsomePictures,
    Aug 19, 2012 1:45 AM   in reply to bricklaneeditor
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    I am having precisely the same problem as bricklaneeditor, and have exactly the same setup: MBP early 2011, 16GB RAM, 512 GB SSD,

    30" ACD, Mac OS 10.7.4 , PPro 6.0.1

     

    Indeed, a restart of Premiere Pro always fixes the problem -- for a while.  I've also seen similar behavior in Media Composer 6.0.1 once or twice so am wondering whether it's an issue with this machine/OS, as the playback software architectures are so different on those two NLE's. 

     

    I should also mention that the problem is not isolated to any particular file format -- have seen it with timelines containing 7D footage, HDV and ProRes files.  

     

    I strongly suspect some sort of problem on either Apple's or Adobe's end with the GPU in this machine, as it is ATI and not Nvidia -- and is, as far as I know, the only non-CUDA GPU, at least on the Mac side, certified to work with the CS6 Mercury Playback Engine.   

     

    Also wondering whether an over-the-top or a clean install of Mountain Lion might shake things up enough to make a difference.  (Otherwise I'm in no big hurry to upgrade my OS.)  Is anyone seeing this problem with PPro under 10.8?  Might be worth installing 10.8 over an external HDD clone of the System drive and booting temporarily from the clone just to see if the problem persists in Premiere.  

     

    Anyone have any thoughts on these possibilities? 

     
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  • Stephen_Spider
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    8. Stephen_Spider,
    Aug 19, 2012 3:07 AM   in reply to Jim Simon
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    CS6 is glitchy with cannon .mxf and Sony XDcam. It is a known bug. One they are late in fixing btw.

     
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  • WinsomePictures
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    9. WinsomePictures,
    Aug 19, 2012 10:38 AM   in reply to Stephen_Spider
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    The problem we're discussing is with all media, not just Canon MXF and Sony XDCam.  Even does it on HDV footage which, back in the day, my 2006 MBP / Final Cut 6 could play back flawlessly.

     
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  • bricklaneeditor
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    10. bricklaneeditor,
    Aug 24, 2012 4:33 AM   in reply to WinsomePictures
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    Hi,

     

    Glad to hear I'm not alone.

     

    Have now had to switch back to FCP 7 for a project because I'm getting intermittently choppy playback with AVCHD media I shot with an Sony FS-100.

     

    It's dissapointing and I hope Adobe will listen to us here.

     
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  • Ann Bens
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    11. Ann Bens,
    Aug 24, 2012 5:53 AM   in reply to bricklaneeditor
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    I think its something with your system because I edit HDV, AVCHD and Canon's MXF files and no issue. My edit machine is not even that fast anymore (i7-940)

     
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  • bricklaneeditor
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    12. bricklaneeditor,
    Aug 24, 2012 6:11 AM   in reply to Ann Bens
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    What specifically in my system is causing issues?

     
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  • bricklaneeditor
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    13. bricklaneeditor,
    Sep 24, 2012 3:49 AM   in reply to Ann Bens
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    Even with updating to PPro 6.0.2 I am STILL having playback issues, this time with footage from a 5D.

     

    Yet again, I'm gonna have to switch back to FCP 7. I cannot have choppy and irregular playback, especially if I have clients attending edits. It looks shonky as hell.

     

    I'm disappointed in PPro to be honest. I know everyone says this, but it would nice to get some Adobe feedback on this issue.

     
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  • Kevin Monahan
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    14. Kevin Monahan,
    Sep 24, 2012 4:40 PM   in reply to bricklaneeditor
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    Have you guys submitted bug reports? Just want to make sure the engineers are aware of the problem with your formats.

     

    Thanks. We appreciate it: http://www.adobe.com/go/wish

     
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  • bricklaneeditor
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    15. bricklaneeditor,
    Oct 8, 2012 9:29 AM   in reply to Kevin Monahan
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    Hey,

     

    Switching from Mercury Playback Engine GPU Acceleration (OpenCL) to Mercury Playback Engine Software Only has solved the problem of stuttering playback.

     

    It's disappointing that Adobes implementation of OpenCL acceleration is so dreadfully unreliable and that I've had to switch.

     

    Bug reports, forum posts, emails and still nothing is done and nothing said.

     

    Thanks for listening Adobe.

     
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  • Kevin Monahan
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    16. Kevin Monahan,
    Oct 8, 2012 11:37 AM   in reply to bricklaneeditor
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    bricklaneeditor wrote:

     

    Hey,

     

    Switching from Mercury Playback Engine GPU Acceleration (OpenCL) to Mercury Playback Engine Software Only has solved the problem of stuttering playback.

     

    It's disappointing that Adobes implementation of OpenCL acceleration is so dreadfully unreliable and that I've had to switch.

     

    Bug reports, forum posts, emails and still nothing is done and nothing said.

     

    Thanks for listening Adobe.

    We're here. It sometimes takes awhile to solve an issue, so please be patient. Thanks for submitting bug reports, that really helps. Sorry you're experiencing problems right now. This is our first version supporting OpenCL and we are working to make it better and more reliable in the future.

     
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