Skip navigation
Dannyo1
Dannyo1 Calculating status...
Currently Being Moderated

how turn off program manager to install 10.1.4 reader?

Aug 19, 2012 9:42 AM

When I try to install Adobe Reader 10.1.4, it says it will change files being used by a running file entitled Program Manager and to turn it off, but I don't know how to turn off Program Manager or even how to find it.  Can you please help?

Thanks, Dannyo1

801 Views   6 Replies   Latest reply: atir_husain, Aug 23, 2012 4:53 AM
 
Replies
  • Jeff A Wright
    Currently Being Moderated
    1. Jeff A Wright,
    Aug 19, 2012 11:06 AM   in reply to Dannyo1
    Report

    Moving this discussion to the Adobe Reader forum.

     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    2. Pat Willener,
    Aug 19, 2012 6:37 PM   in reply to Dannyo1
    Report

    What is your operating system & version?

     

    Can you post a screenshot of that message; I have never seen anything like that before.

     
    |
    Mark as:
  • LeoAdobeX
    Currently Being Moderated
    3. LeoAdobeX,
    Aug 19, 2012 10:46 PM   in reply to Dannyo1
    Report

    http://en.wikipedia.org/wiki/Program_Manager

     

    Occasionally this program "locks" AcroRd32.dll module.

    This modul is checked by the Reader installation - if found in use, installation cannot continue.

     
    |
    Mark as:
  • Dannyo1
    Currently Being Moderated
    4. Dannyo1,
    Aug 20, 2012 8:40 PM   in reply to Pat Willener
    Report

    It's XP SP3.

     

    No, I can't get an error message, just a box stating that Program Manager needs to be turned off to continue with installation.

     

    Thanks

     

    Dannyo1

     

    [private data removed]

     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    5. Pat Willener,
    Aug 20, 2012 8:41 PM   in reply to Dannyo1
    Report

    This is a public forum; please do not post your email address and other private data (by sending the forum notification message back to the forum).

     
    |
    Mark as:
  • atir_husain
    Currently Being Moderated
    6. atir_husain,
    Aug 23, 2012 4:53 AM   in reply to Dannyo1
    Report

    Can you please provide an screenshot of the message box that you are talking about.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points