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rosehp1
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Installation won't open

Aug 19, 2012 4:52 AM

I have installed your trial of Elements onto my Macbook - OSX.  I have removed popups etc and checked Automatic Graphics Switching.  I still does not open.  What do I need to do?

651 Views   3 Replies   Latest reply: rosehp1, Aug 20, 2012 6:19 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Aug 19, 2012 11:04 AM   in reply to rosehp1
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    Which elements software are you trying to run?  Do you receive any error messages?  What version of Mac OS are you using?

     
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  • rosehp1
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    2. rosehp1,
    Aug 19, 2012 2:38 PM   in reply to Jeff A Wright
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    Elements 10 - not premiere.  Mac OS X. No error message.  Installation seems to be successful.  It just won't open.

     

    Heather

     

    Sent from my iPad

     
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  • rosehp1
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    3. rosehp1,
    Aug 20, 2012 6:19 AM   in reply to Jeff A Wright
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    Got it!

     

    Heather

     

    Sent from my iPad

     
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