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cannot install

Aug 18, 2012 11:34 AM

I cannot install elements on my dell 64 bit windows 7.  disk 2 says Error 1935.  An error occurred during the installion of aseembly component.  When I put in disk 1 it says this is a 64 bit and use disk2.  what do i do?

 
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    Aug 18, 2012 12:45 PM   in reply to ffinisherxxxx
     
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    Aug 19, 2012 12:20 PM   in reply to ffinisherxxxx

                    I am not sure what you have but sharing the DVD description :-

      DVD description   

     

         #

    Ensure that you are using the correct DVD for installation.

     

                                #              

      Adobe Premiere Elements only box   

     

          #

    Disc NumberDescription
    1Windows
    2Windows 7 (64 bit)
    3Mac OS
    4Content disc for Windows
    5Content disc for Mac OS

     

                                #              

       Photoshop Elements only box   

     

          #

    Disc NumberDescription
    1 Windows
    2Windows 7 (64 bit) PRE trial
    3Mac OS

     

                                #

       Adobe Premiere Elements and Photoshop Elements   

     

           #

    Disc NumberDescription
    1Windows
    2Windows 7 (64 bit)
    3Mac OS
    4Adobe Premiere Elements content disc for Windows
    5Adobe Premiere Elements content disc for Mac OS
     
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