Skip navigation
saydesignitaly
saydesignitaly Calculating status...
Currently Being Moderated

Adobe DPS App rejected by Apple

Aug 20, 2012 3:00 AM

An app I created for a client just got rejected by Apple.

The reason given was:

 

"We were unable to complete your review because we could not install your app on a device.

 

The UIRequiredDeviceCapabilities key in the Info.plist is set in such a way that the app will not install on an iPad.

 

Please ensure that the app's UIRequiredDeviceCapabilities key configuration is correct. Attributes should only be placed in the UIRequiredDeviceCapabilities key if the attribute is either required for the function of the application or if it must not be present on the device. "

 

How am I supposed to change the UIRequiredDeviceCapabilities key configuration?

 

I thought that the Viewer Builder did that for you. I used V21, as the instructions said to use the most recent version. Could that be the issue?

 

The app, which is a simple catalogue, ran fine during testing.

 

What do I need to modify for them to be able to install the app on an iPad?

739 Views   6 Replies   Latest reply: alistairgillan, Aug 20, 2012 3:50 AM
 
Replies
  • Johannes Eckert
    Currently Being Moderated
    1. Johannes Eckert,
    Aug 20, 2012 3:17 AM   in reply to saydesignitaly
    Report

    was this an iPhone only app?

    —Johannes

     
    |
    Mark as:
  • saydesignitaly
    Currently Being Moderated
    2. saydesignitaly,
    Aug 20, 2012 3:24 AM   in reply to Johannes Eckert
    Report

    No. It is an iPad only app, built using DPS Single Edition.

     

    Il giorno 20/ago/2012, alle ore 12:17, Johannes Henseler <forums@adobe.com> ha scritto:

     

     

    Re: Adobe DPS App rejected by Apple

    created by Johannes Henseler in Digital Publishing Suite - View the full discussion

    was this an iPhone only app?

     

    —Johannes

     

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Adobe DPS App rejected by Apple

    To unsubscribe from this thread, please visit the message page at Re: Adobe DPS App rejected by Apple. In the Actions box on the right, click the Stop Email Notifications link.

    Start a new discussion in Digital Publishing Suite by email or at Adobe Forums

    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

     

     
    |
    Mark as:
  • Johannes Eckert
    Currently Being Moderated
    3. Johannes Eckert,
    Aug 20, 2012 3:33 AM   in reply to saydesignitaly
    Report

    hm, sorry, then someone else has to chime in, don't know what happened.

    maybe a hickup on the viewer builder server, maybe you can rebuild with v21

    with the newest VB.

     

    —Johannes

     
    |
    Mark as:
  • alistairgillan
    Currently Being Moderated
    4. alistairgillan,
    Aug 20, 2012 3:34 AM   in reply to saydesignitaly
    Report

    Just to clarify, did you create the developer IPA file and install that on your ipad?

    Alistair

     
    |
    Mark as:
  • saydesignitaly
    Currently Being Moderated
    5. saydesignitaly,
    Aug 20, 2012 3:41 AM   in reply to alistairgillan
    Report

    Yes. I did and it worked perfectly.

    I thought about just re-generating the packet and rolling back the version of the builder to V20 instead of V21, and seeing if that does it, but our client is  in quite a hurry to publish this catalogue, and would prefer to not have to waste time waiting for an approval, without really knowing what the problem is.

     

    Il giorno 20/ago/2012, alle ore 12:34, alistairgillan <forums@adobe.com> ha scritto:

     

     

    Re: Adobe DPS App rejected by Apple

    created by alistairgillan in Digital Publishing Suite - View the full discussion

    Just to clarify, did you create the developer IPA file and install that on your ipad?

     

    Alistair

     

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Adobe DPS App rejected by Apple

    To unsubscribe from this thread, please visit the message page at Re: Adobe DPS App rejected by Apple. In the Actions box on the right, click the Stop Email Notifications link.

    Start a new discussion in Digital Publishing Suite by email or at Adobe Forums

    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

     

     
    |
    Mark as:
  • alistairgillan
    Currently Being Moderated
    6. alistairgillan,
    Aug 20, 2012 3:50 AM   in reply to saydesignitaly
    Report

    If I were you, I'd quickly rebuild the folio, as it is, and resubmit. It could just be a glitch. Something similar happened to one of my first apps a long time ago, I just resubmitted asking Apple to look again and it just got approved. If you have time build the IPA file with other UDID's and test on those too, just to make sure. If that works, also point that out to Apple.

    Good Luck

    Alistair

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points