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haroldku2012
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Acrobat Pro 9.51 Hangs When Printing to PDF from WordPerfect.

Aug 20, 2012 10:35 AM

Categories: Windows

Seems Adobe Acrobat 9.51 is hanging when attempting to do a conversion to PDF by printing to PDF from WordPerfect (using X3/X5).  Problem is it also hangs the rest of the PC.  Have to attempt to kill the process (though it is so slow I end up having to restart the PC).  Anybody have any thoughts on this.  Attempted to do a repair (no help), removed the program and reinstalled (also no help).  Thought maybe another process was killing this but turned off all startup items.  Maybe I missed some uninstall items I need to manually remove?  Any help would be appreciated.

503 Views   2 Replies   Latest reply: CtDave, Aug 25, 2012 8:27 PM
 
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  • Bill@VT
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    1. Bill@VT,
    Aug 22, 2012 2:16 PM   in reply to haroldku2012
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    Can you print to PDF from any other application?

     

    Is your TEMP folder empty? Is the file a large file?

     

    You might try to open the file in WP and then print to the Adobe PDF printer with print to file selected. If that succeeds, then open the file in Distiller to complete the conversion.

     

    What version of Acrobat are you using (maybe which WP also, though that would not help me any)? What OS, like Win7 - 64 bit or such?

     
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  • CtDave
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    2. CtDave,
    Aug 25, 2012 8:27 PM   in reply to haroldku2012
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    Knowing the OS would be helpful as it may be a factor.

    If the OS is Windows 7 Acrobat 9.x will not provide full functionality.

     

    Regardless, WP file format(s) are not compatible / supported by Acrobat PDFMaker.

    Corel uses its own publish to PDF process rather than anything Adobe.

    With Acrobat installed you can print to the Adobe PDF virtual printer.

    If you are not doing a File - Print and selecting the Adobe PDF printer then you are using a WP rather than an Adobe process provided by Acrobat.

     

    Be well...

     
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