When I try to download a new program from the creative cloud it is saying cannot complete download until Adobe Bridge is closed. But I dont have Adobe Bridge open or anything else.
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5 Replies
Latest reply:
Jeff A Wright, Aug 21, 2012 8:41 AM
The installer appears to be detecting it running though. Try rebooting your computer and then run the installation again. Bridge should not have had an opportunity to open after you have rebooted.
I rebooted and tried again and after 3 hours of it slowly downloading it still said the same thing. I didnt open any programs while try to download it either.
McKLee at this point I would suggest contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
