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Nethergirl
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How come my ps CS6 runs extremely slow?

Aug 12, 2012 8:26 AM

Tags: #photoshop #bug #slow #cs6 #speed #opencl #3d_textures #targeted-paint-texture

After testing photoshop cs6, seeing how fast it worked on 3D on my pc I bought the web design and premium version. Time in between was several weeks. To my huge disappointement, the bought version runs extremely slow, mostly on 3D when I want to paint on target texture. Secondly I experiance a bug when I open my file and want to paint on targeted texture....brush shows inaccesible when wanting to paint. I do not mean greyed out, but the moment I hover over my 3d object it shows I cant paint (yes I have my layer selected;-). I have to fix this each time by changing targeted texture to some other and again switching back to the one I actually want to edit. As last thing, my OpenCL is greyed out.....maybe that causes the speed problems.....did not check with trial if it worked so not sure this is the issue=/....

 

When it comes to the speed I tried several things and now even reinstalled my whole pc hoping that would solve the problem.....it did not. Both CS6 photoshop 32-and 64-bit run slow on 3D.

  1. I closed my trendmicro virusscanner to see if that would help....it speeded up only the start-up process but not the 3D. 3D works so slow that I have to wait 10 minutes after each move..just crazy....evenmore as it worked awesome with the trial version.
  2. Also changed amount of memory assigned to ps by increasing to 80% and even 100%...nothing.
  3. changed in graphic processors settings advanced into basic...nothing again.

 

No idea what to do next besides buying a new computer....I know I do not have a super strong one but as it worked perfectly I just don't get it. My pc runs this system:

 

Intel(R) Core (TM) 2CPU

6700@2.66Ghz 2.66 Ghz

Ram 4GB

Windows 7 Ultimate 64-bit

GeForce8800GTX

 

I have the feeling it is some conflict between an update of windows or graphic driver (I have the newest so my info tells me) and photoshop...any ideas what to do as this is extremely frustrating?

 

THANK YOU IN ADVANCE FOR ANY HELP

 

 

 

 

 

In case it helps this is the copied system info from photoshop:

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

Operating System: Windows 7 64-bit

Version: 6.1 Service Pack 1

System architecture: Intel CPU Family:6, Model:15, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3

Physical processor count: 2

Processor speed: 2660 MHz

Built-in memory: 4030 MB

Free memory: 2858 MB

Memory available to Photoshop: 3432 MB

Memory used by Photoshop: 60 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: GeForce 8800 GTX/PCIe/SSE2

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1920

Video Card Number: 1

Video Card: NVIDIA GeForce 8800 GTX

OpenCL Unavailable

Driver Version: 8.17.12.9573

Driver Date: 20120209000000.000000-000

Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Video Mode: 1920 x 1200 x 4294967296 colors

Video Card Caption: NVIDIA GeForce 8800 GTX

Video Card Memory: 768 MB

Video Rect Texture Size: 8192

 

 

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 488,3G, 448,7G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

Additional Plug-ins folder: not set

 

 

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

   adobe_caps.dll   Adobe CAPS   6,0,29,0  

   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

   aif_core.dll   AIF   3.0   62.490293

   aif_ocl.dll   AIF   3.0   62.490293

   aif_ogl.dll   AIF   3.0   62.490293

   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

   boost_date_time.dll   DVA Product   6.0.0  

   boost_signals.dll   DVA Product   6.0.0  

   boost_system.dll   DVA Product   6.0.0  

   boost_threads.dll   DVA Product   6.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

   data_flow.dll   AIF   3.0   62.490293

   dvaaudiodevice.dll   DVA Product   6.0.0  

   dvacore.dll   DVA Product   6.0.0  

   dvamarshal.dll   DVA Product   6.0.0  

   dvamediatypes.dll   DVA Product   6.0.0  

   dvaplayer.dll   DVA Product   6.0.0  

   dvatransport.dll   DVA Product   6.0.0  

   dvaunittesting.dll   DVA Product   6.0.0  

   dynamiclink.dll   DVA Product   6.0.0  

   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

   filter_graph.dll   AIF   3.0   62.490293

   hydra_filters.dll   AIF   3.0   62.490293

   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   image_compiler.dll   AIF   3.0   62.490293

   image_flow.dll   AIF   3.0   62.490293

   image_runtime.dll   AIF   3.0   62.490293

   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2.1.2.1640  

   mediacoreif.dll   DVA Product   6.0.0  

   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CS6   CS6  

   Plugin.dll   Adobe Photoshop CS6   CS6  

   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

   PSArt.dll   Adobe Photoshop CS6   CS6  

   PSViews.dll   Adobe Photoshop CS6   CS6  

   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

   wu3d.dll   U3D Writer   9.3.0.113  

 

 

 

 

Required plug-ins:

 

 

   3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Accented Edges 13.0

   Adaptive Wide Angle 13.0

   ADM 3.11x01

   Angled Strokes 13.0

   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Bas Relief 13.0

   BMP 13.0

   Camera Raw 7.0

   Chalk & Charcoal 13.0

   Charcoal 13.0

   Chrome 13.0

   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Color Halftone 13.0

   Colored Pencil 13.0

   CompuServe GIF 13.0

   Conté Crayon 13.0

   Craquelure 13.0

   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Crop and Straighten Photos Filter 13.0

   Crosshatch 13.0

   Crystallize 13.0

   Cutout 13.0

   Dark Strokes 13.0

   De-Interlace 13.0

   Dicom 13.0

   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Diffuse Glow 13.0

   Displace 13.0

   Dry Brush 13.0

   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Embed Watermark 4.0

   Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Extrude 13.0

   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Fibers 13.0

   Film Grain 13.0

   Filter Gallery 13.0

   Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Fresco 13.0

   Glass 13.0

   Glowing Edges 13.0

   Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Grain 13.0

   Graphic Pen 13.0

   Halftone Pattern 13.0

   HDRMergeUI 13.0

   IFF Format 13.0

   Ink Outlines 13.0

   JPEG 2000 13.0

   Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Lens Blur 13.0

   Lens Correction 13.0

   Lens Flare 13.0

   Liquify 13.0

   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mezzotint 13.0

   Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Mosaic Tiles 13.0

   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Neon Glow 13.0

   Note Paper 13.0

   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Ocean Ripple 13.0

   Oil Paint 13.0

   OpenEXR 13.0

   Paint Daubs 13.0

   Palette Knife 13.0

   Patchwork 13.0

   Paths to Illustrator 13.0

   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Photocopy 13.0

   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Pinch 13.0

   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Plaster 13.0

   Plastic Wrap 13.0

   PNG 13.0

   Pointillize 13.0

   Polar Coordinates 13.0

   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Poster Edges 13.0

   Radial Blur 13.0

   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Read Watermark 4.0

   Reticulation 13.0

   Ripple 13.0

   Rough Pastels 13.0

   Save for Web 13.0

   ScriptingSupport 13.0

   Shear 13.0

   Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Smart Blur 13.0

   Smudge Stick 13.0

   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Spatter 13.0

   Spherize 13.0

   Sponge 13.0

   Sprayed Strokes 13.0

   Stained Glass 13.0

   Stamp 13.0

   Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Sumi-e 13.0

   Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Targa 13.0

   Texturizer 13.0

   Tiles 13.0

   Torn Edges 13.0

   Twirl 13.0

   U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Underpainting 13.0

   Vanishing Point 13.0

   Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Water Paper 13.0

   Watercolor 13.0

   Wave 13.0

   Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   Wind 13.0

   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

   ZigZag 13.0

 

 

Optional and third party plug-ins: NONE

 

 

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

 

 

 

12-08-2012

Installed newer graphic driver as its seemed Microsoft update had an older one installed on my pc. This one is straight from Nvidia site with 3D support. Nevertheless ps runs slow and especially 3D. 32 Bit runs tiny bit faster than 64-bit. Now my photoshop even crashes with 3D: 32 bit holds out longer then 64...last one freezes almost immediately and I can close it through task manager. After installing newer driver at least the 64 bit shows OPenCL , where 32-bit not....maybe thats normal...

 

I hope anyone can help me as I even checked the system requirements on adobe and mine should be more than fine.

 

Message was edited by: Nethergirl

 
Replies
  • Chris Campbell
    9,453 posts
    May 4, 2010
    Currently Being Moderated
    Aug 13, 2012 3:36 PM   in reply to Nethergirl

    Moved post to the Photoshop forums

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 13, 2012 4:06 PM   in reply to Nethergirl

    I saw slow operation at one point using 16 bits/channel data, but ultimately a display driver update (I have an ATI card) seems to have made it faster.

     

    Did you evaluate the public beta version, or the current free trial?  I ask, because the free trial software is identical to what you've got.

     

    -Noel

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 14, 2012 8:45 AM   in reply to Nethergirl

    Go into Edit - Preferences - Performance, click the [Advanced Settings] button in the Graphics Processor section, try changing to one of the other modes, OK out, then close and restart Photoshop.  See if that helps.

     

    -Noel

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 15, 2012 1:33 PM   in reply to Nethergirl

    Are you working with 8 bits/channel images or 16 bits/channel?

     

    What pixel dimensions?

     

    Have you tried relatively small images - say 1000 x 1000 at 8 bits/channel?

     

    -Noel

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 17, 2012 5:03 PM   in reply to Nethergirl

    Well, it must be a system-specific bug of some sort that's been introduced, because I was able to create a 4200 x 3500 image made by mapping an image of similar size to a cylinder, and the cylinder would move/rotate in real time.  Of course, I have a completely different video card and system than you do, but I'm just verifying that it's not broken everywhere.

     

    Rendering isn't hugely fast, but that's not unexpected with a larger image.

     

    Cylinder.jpg

     

    Maybe being more specific would help.  Is your mesh complex?

     

    Is it something you'd be willing to share online or describe how to create?  I would be happy to try to match what you're doing more thoroughly to see whether I can reproduce the slowdowns.

     

    Beyond that, I'm not sure what to suggest...  You don't have a lot of RAM to be working on 15 megapixel images, but as you say the thing to concentrate on is that you're seeing quite different performance from the Ps CS6 beta version.

     

    -Noel

     
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  • Currently Being Moderated
    Aug 20, 2012 11:32 AM   in reply to Nethergirl

    I think I know exactly what's causing this actually, but I don't recall if your card actually has this option or not.  This time download the latest graphics driver from Nvidia then when installing it, uncheck "3d Vision" as an option and check the box on the bottom that says "clean install" as that will remove any settings left behind by those notoreously not so great Microsoft update-based versions.  I've heard lots of complaints in Adobe products and games claiming that the included 3D Vision driver is messing with them even when it's not actually "turned on."

     
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  • Currently Being Moderated
    Jul 31, 2013 12:41 PM   in reply to Nethergirl

    Yes, very slow.

     

    in last Photoshop CC

     

    ONE Mesh (for example BOX)

     

    ROTATING with speed  2 FPS

     

    on my video card "2048M Gigabyte GeForce GTX 760 DDR5" (last drivers)

     

    win 7 64x

    amd phenom 6x 3Ghz

    16Gb ram

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 31, 2013 2:26 PM   in reply to nameveiof2013

    nameveiof2013 wrote:

     

    Yes, very slow.

     

    in last Photoshop CC

     

    ONE Mesh (for example BOX)

     

    ROTATING with speed  2 FPS

     

    Do you have any layers over the top of the 3D layer - i.e., are you using layers to combine the 3D output with other image data?

     

    If so, try turning off all other layers and making the 3D layer 100% opaque.

     

    -Noel

     
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