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Darkhorse57
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Comments/Mark Up Not Showing

Aug 15, 2012 3:13 PM

Tags: #problem_display

I was e-mailed a PDF with the Comments/Mark Up function enabled so I could edit it, but when I downloaded and opened it the Tools drop-down menu was not showing it as enabled. I know others have been sent the same file enabled in the same way and have had no problem. I got partly round this by upgrading from Reader 9 to Adobe Reader X, which has the Highlight/Sticky Note functions as standard and accessible by everyone, but unfortunately the Text Edit tool is still out of reach. Any ideas why Comments/Mark Up is being blocked in my case?

 
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  • Currently Being Moderated
    Aug 16, 2012 4:10 AM   in reply to Darkhorse57

    Could you please let me know the following:

    1. Are you getting any dialog prompt on launching the PDF in Reader? If so, could you please post a screenshot of the same.

    2. Could you also post a screenshot of the document Properties (displayed by pressing Ctrl + D)

    3. The version of Adobe Reader on your system (you can get the same by clicking on Help > About Adobe Reader)

     

    Also, could you please verify if the system date on your machine is set correctly.

     
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    Aug 16, 2012 8:00 AM   in reply to Darkhorse57

    Thanks for the information.

    Please post the screenshot using the snapshot tool on the forum.

     
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  • Currently Being Moderated
    Aug 17, 2012 3:49 AM   in reply to Darkhorse57

    Please use the camera button (above the text box where you would be typing your reply) while posting the reply to paste an image..

     
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  • Currently Being Moderated
    Aug 18, 2012 4:43 AM   in reply to Darkhorse57

    Thanks for posting the screenshot and my apologies for not being clearer the first time, but I needed to see the Security information for the said PDF. i.e. a screenshot of the Security tab of the Document Properties dialog.

    Also, would it be possible for you to share the PDF with me.

     
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  • Currently Being Moderated
    Aug 20, 2012 2:52 AM   in reply to Darkhorse57

    Thats perfectly fine. As requested in the last post, could you please post a screenshot of the Security tab in the document Properties dialog.

     
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  • Currently Being Moderated
    Aug 20, 2012 11:52 PM   in reply to Darkhorse57

    Thanks for sharing the screenshot John.

     

    However, from what I can see from the PDF properties, I can see that the Commenting is indeed allowed on the PDF.

    However, the PDF does not have the Extended Rights enabled. This is what is causing the Edit Text tool to not be displayed/enabled for you. Once the PDF is reader enabled, you will be able to see those options (as detailed at: http://blogs.adobe.com/dmcmahon/2011/09/17/acrobatreader-x-how-to-enab le-the-typewriter-tool/).

     

    You will have to ask the initiator to resend the file post enabling the Reader Extended features. Instructions on as to how to go about it are detailed at: http://blogs.adobe.com/dmcmahon/2011/09/10/adobe-reader-fill-out-a-pdf -form-or-type-text-on-a-pdf-file-using-adobe-reader/

     
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  • Currently Being Moderated
    Aug 26, 2012 11:37 AM   in reply to Darkhorse57

    Hey, in addition to those two articles, this new video tutorial should help:

     

     

    It covers how to edit text with the Typewriter tool in Reader X.

     
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  • Currently Being Moderated
    Aug 29, 2012 2:46 AM   in reply to Alec Molloy

    Hi,

     

    Thanks for your video. It's really helpful.

     

    Many thanks.

     

    Peter.

     
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