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jagodahoest
jagodahoest Calculating status...
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I am not able to open purchased In design CS5.

Aug 19, 2012 3:45 AM

Hi,

Some time ago I purchased CS5 Creative suite. So far I used Photoshop. I desided to learn In design now. I am not able to open my In design. I downloaded In design again. Every thing seems Ok under downloading and installation, but I am still not able to open it (it stopps to open aften 5 seconds). Please help

526 Views   7 Replies   Latest reply: Jeff A Wright, Aug 20, 2012 4:07 PM
 
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  • Mylenium
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    1. Mylenium,
    Aug 19, 2012 8:05 AM   in reply to jagodahoest
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    You need to be more specific - system specs, any warnings, how you installed and all that.

     

    Mylenium

     
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  • helenkirkby
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    2. helenkirkby,
    Aug 19, 2012 1:35 PM   in reply to Mylenium
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    I have a similar problem. I've just installed InDesign 6 and the Adobe Applications Manager says it's installed, but it's nowhere to be found on my system. I had one warning about closing Bridge at the end of installation. I'm running an iMac 2.7 GHz Mac OSx 10.7.4. Can you help?

     
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  • Jeff A Wright
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    3. Jeff A Wright,
    Aug 20, 2012 8:39 AM   in reply to helenkirkby
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    If you go to Applications/Utilities/Adobe Installers do you have the option to remove InDesign?

     
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  • helenkirkby
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    4. helenkirkby,
    Aug 20, 2012 10:05 AM   in reply to Jeff A Wright
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    Yes I do seem to have that as an option - should I do that and try again?

     
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  • Jeff A Wright
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    5. Jeff A Wright,
    Aug 20, 2012 10:07 AM   in reply to helenkirkby
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    So the uninstall option is available.  Is the Application available in the Applications folder?  If not then yes please try removing and then reinstalling InDesign.

     
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  • helenkirkby
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    6. helenkirkby,
    Aug 20, 2012 3:42 PM   in reply to Jeff A Wright
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    Thank you so much - it worked! You've made my day.

     
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  • Jeff A Wright
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    7. Jeff A Wright,
    Aug 20, 2012 4:07 PM   in reply to helenkirkby
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    Excellent thank you for the update Helenkirkby!

     
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