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jehethcox Calculating status...

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App Manager Won't Launch

Aug 20, 2012 1:58 PM

Tags: #application #manager #quitting

As soon as I click on the Adobe Application Manager, it quits. Has anyone else had this issue? Suggestions?

330 Views 4 Replies Latest reply: jehethcox, Aug 20, 2012 4:44 PM

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1. Jeff A Wright,

Aug 20, 2012 2:14 PM in reply to jehethcox

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Did it previously launch successfully? What Adobe software do you currently have installed? Which operating system are you using?

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2. jehethcox,

Aug 20, 2012 4:34 PM in reply to Jeff A Wright

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No, this was my first attempt to launch it after just subscribing to CC. I have CS3 installed and my OS is Mac 10.5.8

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3. Jeff A Wright,

Aug 20, 2012 4:42 PM in reply to jehethcox

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So you just installed the Adobe Application Manager from https://creative.adobe.com/? Your operating system version could be part of the problem as well. You will need to have at least Mac OS 10.6.8 installed in order to use a majority of the applications included within Creative Cloud.

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4. jehethcox,

Aug 20, 2012 4:44 PM in reply to Jeff A Wright

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Ah, okay. I'll address that and see if the issue resolves.

Thanks, Jeff!

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