Hi all,

A colleague and I are having a disagreement in regards to how a pdf file is downloaded. We have been experiencing intermittent networking issues and we both recognize that this is a problem. When attempting to download a pdf from the internet intermitently we receive the "A network error has occured..." message.

My colleague has installed Acrobat X (from 9.4) and has noticed that this has improved his ability to download pdf documents. He is speculating that the add-on acts as a download manager and has better timeout settings and thus installing a newer version is the fix.

My belief is that the browser does the download and allows the add-on to then open the file as it is downloaded. I believe that the fact that it has worked better for him is only a coincidence. I do believe that upgrading is a great idea but I do not believe that is assertion is correct and that no matter which version is present the issue is purely network related. I would accept that a possible browser change/tweak could improve the performance.

Because the issue is intermittent I believe that my colleague has just got it working by coicidence. I did install Acrobat X and still had the issue 1 of the 4 times I attmepted a download. As my colleague did not have it in 4 sperate attempts he was sure it had worked. I am aware that there are a lot of other factors that can come in to play browser version, other installed add-ons etc, but my question in it's purest form is does Adobe acrobat manage the download of the pdf file when the it is integrated with the browser?

Please assist in putting our argument aside in time for Friday drinks