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DandyDahlia 190 posts
Apr 12, 2012
Currently Being Moderated

Bug {tag_productsubtotal}  - doesn't take off discount

Aug 20, 2012 7:17 PM

Tags: #bug #invoices

Hi,

 

It says in the KB -

 

{tag_productsubtotal} = Total price of all products excluding tax in the cart

 

But when the items are discounted it's the wrong price that is displayed. It only shows the prediscounted total which is super confusing and incorrect as that is not what the customers are paying.

 

Ie there is a bug not letting the {tag_productsubtotal} show the real total price excl tax.

 
Replies
  • Liam Dilley
    6,690 posts
    Feb 28, 2012
    Currently Being Moderated
    Aug 20, 2012 7:41 PM   in reply to DandyDahlia

    There are several tags to use in the ecommerce.

    Sub total is a "Pre discount" value.

     

    You should use the _invoice tag variations.

    Here is a cart summary snippet I do for example:

     

    <table>
    <tr class="product-amount">
    <td class="shead">Cart items:</td>
    <td class="sprice">{tag_totalunits}</td>
    </tr>
    <tr class="product-pricing">
    <td class="shead">Product Total:</td>
    <td class="sprice">{tag_productgrandtotal}</td>
    </tr>
    <tr class="gift-pricing">
    <td class="shead">Gift Saving:</td>
    <td class="sprice">{tag_giftvoucheramount}</td>
    </tr>
    <tr class="discount-pricing">
    <td class="shead">Discounts:</td>
    <td class="sprice">{tag_invoicediscountamount}</td>
    </tr>
    <tr class="shipping-total">
    <td class="shead">Shipping Cost:</td>
    <td class="sprice">{tag_shippingtotal}</td>
    </tr>
    <tr id="total-cost">
    <td class="shead">Total Cost:</td>
    <td class="sprice">{tag_invoicetotal}</td>
    </tr>
    </table>

    Tags are outlined here:

    http://helpx.adobe.com/business-catalyst/kb/tags---quick-reference.htm l

     

    In terms of the invoice - Yes the totals shown there do not currently show discount code stuff etc which is a known bug and due to be fixed soon.

     
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  • Currently Being Moderated
    Nov 5, 2012 3:23 AM   in reply to DandyDahlia

    Any updates on this? I need to add the gift voucher amount to an invoice, I'm not sure how our site owners are supposed to know when someone uses a gift voucher.
    Cheers!

     
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  • Liam Dilley
    6,690 posts
    Feb 28, 2012
    Currently Being Moderated
    Nov 5, 2012 11:23 AM   in reply to Solas-Media

    Srill cant, I keep pestering.

     
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  • Currently Being Moderated
    Nov 19, 2012 1:50 PM   in reply to Liam Dilley

    Any chance this will be fixed by Black Friday?

     
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  • Liam Dilley
    6,690 posts
    Feb 28, 2012
    Currently Being Moderated
    Nov 19, 2012 2:04 PM   in reply to eric_413

    Not a chance

     
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