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Dannyo1
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how turn off program manager to install 10.1.4 reader?

Aug 19, 2012 9:42 AM

When I try to install Adobe Reader 10.1.4, it says it will change files being used by a running file entitled Program Manager and to turn it off, but I don't know how to turn off Program Manager or even how to find it.  Can you please help?

Thanks, Dannyo1

804 Views   6 Replies   Latest reply: atir_husain, Aug 23, 2012 4:53 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Aug 19, 2012 11:06 AM   in reply to Dannyo1
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    Moving this discussion to the Adobe Reader forum.

     
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  • Pat Willener
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    2. Pat Willener,
    Aug 19, 2012 6:37 PM   in reply to Dannyo1
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    What is your operating system & version?

     

    Can you post a screenshot of that message; I have never seen anything like that before.

     
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  • LeoAdobeX
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    3. LeoAdobeX,
    Aug 19, 2012 10:46 PM   in reply to Dannyo1
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    http://en.wikipedia.org/wiki/Program_Manager

     

    Occasionally this program "locks" AcroRd32.dll module.

    This modul is checked by the Reader installation - if found in use, installation cannot continue.

     
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  • Dannyo1
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    4. Dannyo1,
    Aug 20, 2012 8:40 PM   in reply to Pat Willener
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    It's XP SP3.

     

    No, I can't get an error message, just a box stating that Program Manager needs to be turned off to continue with installation.

     

    Thanks

     

    Dannyo1

     

    [private data removed]

     
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  • Pat Willener
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    5. Pat Willener,
    Aug 20, 2012 8:41 PM   in reply to Dannyo1
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    This is a public forum; please do not post your email address and other private data (by sending the forum notification message back to the forum).

     
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  • atir_husain
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    6. atir_husain,
    Aug 23, 2012 4:53 AM   in reply to Dannyo1
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    Can you please provide an screenshot of the message box that you are talking about.

     
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