Our graphics department have recently upgrade Photoshop to CS6 version 13.0 x64. I am trying to open a .psd file they have created in After Effects CS5.5 version 10.5.1.2. However I get the following message:
'After Effects error: could not open (.psd name) because it is not a valid Photoshop document. ( 51 :: 19 )'
Is there any way they can save their photoshop files differently so that they will open or do I need to upgrade to After Effects CS6?
Thanks in advance for the help.
(wasn't sure whether to post this here or in the photoshop forum - thought I would try here first though)
In so many words: No. It's not compatible. It's also the reason why PS Live 3D support doesn't exist in AE CS6. This is no different than in previous versions - you couldn't open CS5 PSDs in AE CS4.
There is no Live PS 3D in CS6. It has been removed (temporarily). So no, it doesn't solve your issue. You need to adapt your workflows. Either you go back to CS5 or buy plug-ins or use a full 3D program.
I've never encountered such an issue, and switch between both versions regularly. On the machine I'm working on right now I have CS6 Creative Cloud installed, but do most of my AE work in CS5 or 5.5 because the clients I'm working for haven't upgarded yet. But all my PSD work is done in CS6.
Is there anything unusual in the file, ie 3D content? As Mylenium says, PS 3D has changed and is no longer supported by AE. Otherwise, are you moving between platforms, ie Windows to Mac? Does the file have a valid PSD extension?
As far as I'm aware, there are no 3D elements within the psd. It's just a black background with white/grey text overlayed. And we're going from Mac to Mac. Would there be any options they need to turn off when savid the PSD? The extension is a .psd. Sorry, this is turning into an After Effects discussion now.
Ah we've figured it out!! It was the most simple of things. The .psd extension was actually in the file name for some reason. So manually adding a .psd now allows us to edit the file.
It's always a simple thing starring you in the face!! Many thanks for your help though. Sorted it out for us!