It almost finishes the installation on my new iMac, but then quits with a critical error at the end. Is there a patch/fix?
"The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
And no, previously I had Lightroom 2 installed on an older Powerbook (which had an older OS). So now I am trying to install LR2 on my new iMac.
In case this helps -- from the log:
Aug 20 20:21:09 Andrews-iMac.local installd[1330]: PackageKit: ----- Begin install -----
Aug 20 20:21:32 Andrews-iMac.local installd[1330]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Photoshop Lightroom 2.pkg”." UserInfo=0x7fcc01d19e20 {NSFilePath=./preflight, NSURL=file://localhost/Volumes/Lightroom%202.0/Adobe%20Photoshop%20Li ghtroom%202.pkg, PKInstallPackageIdentifier=com.adobe.lightroom2_0.2.0, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Photoshop Lightroom 2.pkg”.} {
NSFilePath = "./preflight";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Photoshop Lightroom 2.pkg\U201d.";
NSURL = "file://localhost/Volumes/Lightroom%202.0/Adobe%20Photoshop%20Lightro om%202.pkg";
PKInstallPackageIdentifier = "com.adobe.lightroom2_0.2.0";
}
Aug 20 20:21:33 Andrews-iMac.local Installer[1321]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Aug 20 20:21:33 Andrews-iMac.local Installer[1321]: Displaying 'Install Failed' UI.
Aug 20 20:21:33 Andrews-iMac.local Installer[1321]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Acbast99 I would recommend starting with installing a later version of the software than what is included on the Installation media. Per Can't install Lightroom 2 | Mac OS X 10.6, 10.7 - http://helpx.adobe.com/lightroom/kb/cant-install-lightroom-2-mac.html it was not possible to install directly from the disc under Mac OS 10.6 and 10.7.
In addition you may also want to try the steps listed in solution 1 of Error "has not been signed by a recognized distributor" | Launch Adobe applications | Mac OS - http://helpx.adobe.com/x-productkb/global/error-signed-distributor-mac -os.html.
Finally if you continue to have difficulties with the install process I would recommend going through the steps listed in Troubleshoot system errors, freezes | Mac OS 10.x | Adobe software - http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-f reezes-mac.html.
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