I try to update the reader installations in our company but on many clients it ends up with error 1310 (not enough rights to access C:\Config.msi-Folder).
If I start the msp-file manually it throws about 10 exceptions that it cannot write or read a file in C:\Config.msi\*.tmp. If I click retry, the installer can read or write, so i click retry everytime the error occurs and at the end the update is installed.
How can I deploy the patch silently?
Is there any hint?
I tried all of the solutions shown in here http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.ht ml
But none of it works.
Please help me.
You need to run the installation/update as an Administrator user.
For other ways to deploy Reader enterprise-wide see the admin guide http://helpx.adobe.com/acrobat/kb/enterprise-administration-acrobat-pr oducts.html
If you have any antivirus or backup programs running on this system(s), try to disable them temporarily.
C:\Config.msi folder is maintained by the Windows Installer Service.
If WIS cannot access it, either this folder already has corrupted permissions or some other program holds this folder "hostage"
Very strange because at the manual installation it points that it cannot access files in the config.msi-folder but if I click retry it has.
I'll give it a try with disabling antivirus and let you know.
Have a look at this document: http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file .html
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