Ipad app is crashing when I try to access the photo library to add pictures to a collage. It started after the update today. I am running 5.1.1 on the new iPad. Any suggestions?
I am sorry to hear that you are having problems with running Collage. Are you able to import images from google/flickr etc?
Can you please send us the crash report that is generated when this happened.
First sync your device with iTunes, then do the following to locate the crash log:
If you are using iTunes on Mac OS X, then you can find the crash report in the following location:
~/Library/Logs/CrashReporter/MobileDevice/<your iDevice’s name>/
Look for a crash log that contains "Collage" in its file name. Pick the log that was generated at the time when you observed the camera roll crash.
On Windows XP, the location is:
C:\Documents and Settings\<USERNAME>\Application Data\Apple computer\Logs\CrashReporter/<your iDevice’s name>
On Windows Vista and Windows 7, the location is:
C:\Users\<USERNAME>\AppData\Roaming\Applecomputer\Logs\CrashReporter/ MobileDevice\<your iDevice’s name>\
Send the crash log to chandna "at" adobe.com
Thank you for your help.
Yes it will let me import pics from everywhere but my photo library. I also
deleted the app and re installed it but that didn't work. Tried rooting
iPad and soft reset and that didn't work. Thanks for your help.