I'm having the same problem with my recent install of Production Premium Suite CS6 ... but I'm on a Windows 7 64bit OS. It's getting to be annoying.
Need a solution here and I'm not seeing one.
I don't have a permissions problem, I'm the only users and my account is Admin. I'm using a retail boxed English version.
Imadatoz you should strongly consider posting your own message thread. Trying to troubleshoot both Mac OS and Windows in the same message thread is going to be very confusing for everyone involved.
For both of you a piece of general advice would be to try creating a new administrator account. Simply having an admin account does not guarantee that your permissions on a particular directory/folder has not been compromised. Often times these type of permission errors are User account specific as opposed to being related to Administration privileges in general.
You can try out the new account and see if your problems persist to help identify the root cause of your difficulties. You can then take the appropriate steps after which to resolve your difficulties.
I'm a software engineer as well as a video producer, creator, animator, etc. I know a thing or two about permissions on a Windows OS.
Creating a "new" user account is NOT a good idea, it will basically put an "end user" into a new context -- meaning they will only see their applications (and in some cases drivers) that were installed under full trust or if they selected "everyone" for any of their other applications (leaving them with a new desktop with nothing available). Either way, it's most likely only going to confuse people if they take your suggestion.
There is another "Administrator" account for Windows 7, but to make it "active" requires what I would consider an OS hack and not a good idea.
Another possible solution is to uninstall CS6 (everything) and then right click on the Installer file and select "Run as administrator" ... but if that is required to make the CS6 installer work, then that clearly points to an installer problem and not an end user problem.
Before suggesting end users do anything to their computer, it would be nice to have an Adobe QA person or Adobe Installer Engineer confirm that their is not a problem with the CS6 installer. I know it gets ugly when there is a problem with the installer and fixing a bad permissions setting can be a nightmare as standard "updates" can't fix an installer. But either way, lets get positive proof this is a permissions problem before coming up with possible solutions.
I have plenty of applications installed on my computer (Visual Studio, MS SQL, Cinema 4D, etc. etc.) all under the same user account and none of these products are having permission issues. If there were a permissions problem with my user account, I can assure you Visual Studio 2010 would be affected, it isn't, it's working perfectly.
I know this is going to be difficult issue to resolve, about the only additional information I can provide on my side is that I did have CS4 Photoshop Extended installed prior to installing CS6 Production Premium suite. When/If I have more time, I'll try to trace execution and see if I can find the thread source that's repeating this "update registration" process and try to provide more info as I discover it. But in the mean time it would be most helpful if you can get an Adobe Engineers attention on this matter and hopefully bumped up in priority ... assuming of course that the registration process governs application usage?
If I were a hazard a guess it's one of two things:
1. Security exception when communicating with a web client (aka via Browser) and not get any results back from a completed registration
2. Security exception when trying to write a valid registration return value to a registry location that the application account isn't permitted to access under current user account's permissions
Robains I would recommend contacting our support team and working with them directly on Monday. Especially if you are wanting the issue to be escalated to our engineering team you will need to be working directly with our support team first.
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