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F.Larry
Currently Being Moderated

Flash player keeps uninstalling

Aug 26, 2012 9:58 PM

On my acer laptop, everytime I turn the computer off, and try to view a video (particularly on facebook), I'm told I need to download that latest flash player.....which, of course, was already downloaded.  I have windows 7, and have tried uninstalling and installing (latest version of flash player).   It was doing this with windows explorer as well as with firefox.  I've used CCleaner, CC Enhancer, Malwarebytes, and Spybot search and cleaned off anything that shouldn't be there (all under the instruction of a fellow from allexperts).   No difference. 

 

Any ideas?

 
Replies
  • Currently Being Moderated
    Aug 26, 2012 11:54 PM   in reply to F.Larry

    Could you please try the following: http://forums.adobe.com/message/4323109#4323109

     

    Thanks,

    Sunil

     
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  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    Aug 27, 2012 11:02 AM   in reply to F.Larry

    It shouldn't have affected this.  The process you did just adjusted the permissions for Flash Player folders, files and registry entries.  Could you try restarting your system to see if that makes a difference?  Additionally, you might want to try clearing your browser cache.

     

    Thanks,

    Chris

     
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  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    Aug 27, 2012 11:54 AM   in reply to F.Larry

    Hi Larry,

    It sounds like you're running into DNS problems.  Are you able to get to any sites you've never visited before on this machine?  I'm attaching a small batch file that does a quick look up to facebook.com, then pings the server.  You might want to give it a try and post the contents, maybe it'll show us what's going wrong.  My log looks like:

     

     

    Non-authoritative answer:

    Server:  sonic.curvedline.local

    Address:  192.168.1.20

     

    Name:    www.facebook.com

    Addresses:  2a03:2880:10:1f02:face:b00c:0:25

                69.171.237.32

     

     

    Pinging www-slb-11-08-prn1.facebook.com [69.171.234.37] with 32 bytes of data:

    Reply from 69.171.234.37: bytes=32 time=38ms TTL=243

    Reply from 69.171.234.37: bytes=32 time=40ms TTL=243

    Reply from 69.171.234.37: bytes=32 time=65ms TTL=243

    Reply from 69.171.234.37: bytes=32 time=39ms TTL=242

     

    Ping statistics for 69.171.234.37:

        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

        Minimum = 38ms, Maximum = 65ms, Average = 45ms

     

    In addition, you might also want to try clearing your DNS cache.  http://lifehacker.com/343211/clean-your-dns-cache-to-fix-browsing-prob lems

    Attachments:
     
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  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    Aug 27, 2012 4:17 PM   in reply to F.Larry

    I suspect it was coincidental, but either way I'm glad its working for you.

     
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