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invictus8
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Acrobat Pro help sought

Aug 25, 2012 7:07 PM

Categories: Question / Need Help, CreatePDF Team

I made a form with Acrobat Pro. I made the dropdown menu, and checked on "Allow User to enter custom text". I saved the form as pdf. I then viewed it on a different computer, which does not have acrobat pro, as all my users do not have acrobat pro.  My problems: The user cannot enter text. I also put a limit on the text boxes, which the users computer does not recognize. Also on the host computer when I print I dont see arrows for dropdowns that I dont use (that was my intent - you only see in print format what you use, the rest of the dropdowns dont show), but my other computer, I see the dropdowns etc. Please help.

203 Views   2 Replies   Latest reply: GKaiseril, Aug 27, 2012 9:02 AM
 
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  • Test Screen Name
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    1. Test Screen Name,
    Aug 27, 2012 6:15 AM   in reply to invictus8
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    Create PDF Online is a special web service for creating PDFs. So I recommend you post your Acrobat question in one of the Acrobat forums. That way it is more likely to be seen by forum members who know how to help.

     

    I'd recommend the Acrobat Forms forum here: http://forums.adobe.com/community/acrobat/forms

     

    I'd also like to recommend you include the following extra information (because they will only ask for it there):

     

    1. What version of Acrobat Po are you using.

    2. What exact software, and version number, are your users using (or were you using for the test)?

     

    Good luck!

     
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  • GKaiseril
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    2. GKaiseril,
    Aug 27, 2012 9:02 AM   in reply to invictus8
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    Is there any warning messages when the PDF is opened?

     

    What version of Acrobat are you trying to open the form with?

     

    What version of Reader are you trying to open the form with?

     

    Was the form created using LiveCycle Designer?

     
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