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Matthew Elliott
Currently Being Moderated

(Mac) Postscript printing issue - Photoshop CS5.1

Aug 9, 2012 9:55 AM

We're having an issue printing certain files to any of our office printers via Photoshop.  Most of our office computers are Macs running OS X 10.6.8 or 10.7.4, and all are running CS5.5 Design Std.

 

What we're noticing is that, on particular .tiff, .jpeg, and .psd files, when we issue a print command within Photoshop, the job sends to the printer successfully, but then each printer reports a Postscript error.  It reads "PS limitcheck error, offending command: 'yyyyyyyyyyyyyyy'", more or less. 

 

Our initial thought was that there was something wrong with the particular file: a damaged font, too many path entries, etc.  But, our immediate workaround was to try printing the same file in Illustrator, which we were able to do successfully right off the bat.  We were also able to print the file via Preview and by exporting it to a PDF and printing via Acrobat.

 

We've reproduced the problem on all of our printers, and even on a few of the printers after installing different (older) driver versions on the test workstation.  This leads us to believe that the issue lies somewhere in Photoshop 5.1's coding.

 

I read in a previous post (from 2009) that including labels in the print (chosen from the print dialogue) can cause this type of error, but we are not using print labels here, so that can't be the issue in our case.

 

Any thoughts on this?  Or are we stuck with the mentioned workaround and/or giving Adobe more money for CS 6?  (and exactly how many updates did we get for CS5??)

 
Replies
  • Currently Being Moderated
    Aug 21, 2012 3:49 PM   in reply to Matthew Elliott

    You might want to post that one in the Illustrator forum.

     

    And we have found no similar errors from other customers, or with any of our PostScript printers.

     
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