Same problems. Update failed and after uninstall of Muse trying to reinstall is also unsuccesful.
Two months ago I also had problems with Muse, The workaround i used then doesn't help me now.
Perhaps Adobe has version problems with Muse and Air that also had a recent (3.4) update.
Or a problem with the new flash version and Muse.
Anyway, the reason I signed up for Creative cloud i.e. Muse doesn't seem to be a good choice since Muse sucks now it's in the production.
with the Beta had I no problems at all.
Windows event viewer (Win XP) describes the problem after the failed update as well as after the failed reinstall as:
'Faulting application adobe muse.exe, version 0.0.0.0, faulting module fontsfre.dll, version 0.0.0.0, fault address 0x00010b78.'
Best,
Ysbrand van der Veen
P.S. To see how the Muse uninstall problem relates (that's what it in essence is) to the other apps in Creative Cloud, I unstalled all the other Creative Cloud apps I had installed.
Uninstalling them changed the Status in AAW (adobe app mgr) from <installed> to <install> like it should be with only one exeption that is Adobe Muse.
Even manually deleting the prefetch files for Muse and all other remains of Muse I could find with Windows search on my c: drive didn't help me out.
Uninstalling Air (though needed by other apps) didn't solve the problem as well of Muse having the in this case hateful status of installed although uninstalled.
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