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Norabean
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Premiere Pro Trial Version Window Keeps showing up

Aug 26, 2012 5:04 AM

I am a user of the Creative Cloud and when using Premiere Pro upon launch of the program the "Trial Version" window keeps poping up asking me to either continue the "trial" or "join now" or "authorize software".  I get this message sometimes after an update or just randomly.  My concern is that at times I think Iam actually working on the "trial version" or that the trial version is causing PPRO to crash.  What is the way to get this to stop.

 
Replies
  • Currently Being Moderated
    Aug 28, 2012 12:45 PM   in reply to Norabean

    Hi Norabean,

     

    Please try going through the steps described here

     

    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

     

    Are you on a Windows or Mac computer?

     

    -Dave

     
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  • Currently Being Moderated
    Sep 7, 2012 6:46 PM   in reply to Norabean

    Is the message that your trial will expire or your Creative Cloud membership? Does the software continue to work despite this message? Can you post a screen shot of the message next time it happens?

     

    -Dave

     
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