Thank you for helping us find the folder tree.  However, we seem to be having somewhat the same problem.  I can expand the 'Computer' icon in the folder tree panel, and see all of my drives, but I cannot expand any of the drives to see and expand other folders and subfolders.  Not sure what's up here?  Shouldn't I be able to navigate and expand drives, folders, and subfolders?

Please remember we are using Adobe Photoshop Elements 8.  Did they have any known problems with such an issue?

Thanks you for the reply.  What is interesting is that we have a small plus sign () next to our ‘Computer’ folder that expands to show all our drives.  However, none of the drives have a plus () sign so that they can be expanded; thus allowing us to navigate the subfolders.

Are you saying we must right-click on each drive folder and select “Add Unmanaged Files to Catalog”?  What does it mean to be an ‘unmanaged’ file?  When we select  this option, are we actually adding all these folders and files to the catalog (which we don’t want to do anyway) or are we just opening them so they can be seen and navigated in the folder pane (which we do want to do before adding)?

Thanks,

Richard

Well, I guess that puts us back where we started.  We don’t want to import the folders in the folder pane, we just want to navigate them, isn’t this what the pane is for.  Furthermore, it would be too much trouble to ‘Add unmanaged files’, and then uncheck everything, just to see the contents.  And then do this all over for the next level.  This is just not a work-around.

There must be something wrong.  We have attached a screen capture so that you can see for yourself.  Note the folder panel.  Our ‘Computer’ icon has a plus () sign and could be opened.  However, none of the drives in that list has a plus () sign for expanding it, yet this is the whole purpose of this folder pane.  There must be a problem somewhere on our system.  These folders should all have plus (_) signs for navigating, correct?  Is this a bug or program corruption?

Maybe, but four of these are NOT external drives.  They are 4 logical drives on a physical drive (actually two physical drives configured as a single RAID drive).  Furthermore, we have really quirky things happen when we try to choose folders from Files> Get Photos and Videos> From Files and Folders.  When we select a folder, that folder and several others will disappear from the folder tree in that dialog also.  Wish you could see it.  We have no problems with our system, no viruses, Windows Explorer displays all the files and folders just fine, so we are very perplexed.  Is there a ‘Repair’ option for the Photoshop Elements 8?

Thanks,

Richard